Culinary professional with extensive experience in hotel, assisted living, and retail operations. Proficient in modified diets, food handling, and kitchen safety. Collaborated with dietitians, nurses, and care coordinators to ensure optimal meal planning and service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Retail Supervisor
Sodexo Magic
Dover, Delaware
02.2026 - Current
Supervised daily retail operations, enhancing team workflows for improved service delivery.
Managed inventory levels and organized product displays, increasing product visibility for customers.
Collaborated with management to implement successful in-store promotional strategies.
Assisted customers by addressing inquiries and resolving issues efficiently.
Trained new cashiers while monitoring performance of existing staff members.
Resolved customer complaints swiftly to maintain positive relationships.
Conducted daily audits of merchandise displays and pricing accuracy, ensuring compliance with security measures.
Analyzed operational data to identify areas for optimization.
Crew Team Member
Raising Cane's Chicken Fingers
Dover, Delaware
09.2025 - Current
Prepared and served food items according to company standards.
Operated kitchen equipment safely during peak hours to ensure efficiency.
Coordinated with team members to enhance workflow and streamline restaurant operations.
Ensured cleanliness of workstations and dining areas to support efficient service.
Washed dishes and sanitized high-use areas promptly to uphold hygiene standards and support kitchen efficiency.
Followed safety procedures to uphold a secure working environment.
Restocked shelves with inventory to ensure product availability for customers.
Reported maintenance issues promptly to supervisor or manager.
Dining Services Coordinator
Sunrise Senior Living
West Chester, Pennsylvania
06.2017 - 06.2025
Coordinated dining services to boost resident engagement and satisfaction through tailored programming.
Managed meal planning and menu development addressing diverse dietary requirements.
Oversaw dining room operations, ensuring smooth and efficient service delivery.
Trained staff on food safety protocols and service standards to ensure compliance.
Implemented resident feedback initiatives to refine dining experiences based on preferences and suggestions.
Facilitated communication between residents, families, and dining staff to improve service quality.
Scheduled staff shifts for optimal coverage during peak service hours.
Resolved customer complaints effectively, enhancing satisfaction and fostering positive relationships.