Tara L Benavides
Sacramento,CA
Summary
Dynamic professional with a proven track record at Nancy Rose Income Tax Service, excelling at customer service and communication. Successfully trained staff and developed security policies, enhancing operational efficiency and safeguarding sensitive information. Adept at problem-solving and implementing promotional strategies to drive engagement and success.
Overview
6
6
years of professional experience
Work History
Tax Preparer Assistant
Nancy Rose Income Tax Service
Ventura, United States
01.2025 - Current
- Prepared individual and business tax returns accurately for diverse clientele.
Workflow Consultant
Self Employed
Sacramento, California
09.2023 - Current
- Advise clients on best practices for operational efficiency and effectiveness.
- Utilized document and data management systems to organize company files, keeping up-to-date and easily accessible data.
Information Security Officer
Nancy Rose Income Tax Service
Ventura, United States
09.2023 - Current
- Developed and implemented comprehensive security policies for safeguarding client data and systems, in accordance with federal regulations.
- Implemented security awareness training programs for employees and clients.
- Conduct regular security audits to identify and mitigate potential security vulnerabilities.
Communication and Marketing Manager
HomeShare American River
Sacramento, United States
01.2023 - 05.2023
- Created and managed a database of clients and stakeholders for the organization.
- Worked with management to formulate and launch promotional campaigns, and community engagement.
- Managed social media campaigns to increase outreach efforts.
Material Handler
Sacramento Public Library
Sacramento, United States
02.2022 - 05.2022
- Operated material handling equipment to facilitate the transportation of library materials between branches.
- Unpacked and labeled new materials and repaired and maintained old materials.
- Assisted in the development of an instructional manual for the department.
Library Assistant On-call
Sacramento Public Library
Sacramento, United States
07.2019 - 02.2022
- Assisted patrons with locating books and resources in the library.
- Managed circulation desk operations and checked in/out library materials.
- Provided guidance on library programs, services, and technology use.
Client Data Manager
HomeShare American River
Sacramento, United States
01.2021 - 03.2021
- Developed and maintained data entry system for tracking customer information.
- Monitored database performance, identified issues, and provided solutions for improvement.
- Trained staff on data management system and best practices.
- Created and managed documentation for database management system.
Education
Master of Arts - MA - Sociology
University College Cork, Ireland
12.2022
Bachelor of Arts - BA - Anthropology
University of California, Santa Cruz
Santa Cruz, California03.2017
Master of Arts - MA - TESOL
California State University-Sacramento
Sacramento, California, United StatesSkills
- Effective communication
- Problem solving
- Customer service
- Training delivery
- Operational efficiency
- Promotional Strategies
- Client data management
- Spreadsheet management
Timeline
Tax Preparer Assistant
Nancy Rose Income Tax Service
01.2025 - Current
Workflow Consultant
Self Employed
09.2023 - Current
Information Security Officer
Nancy Rose Income Tax Service
09.2023 - Current
Communication and Marketing Manager
HomeShare American River
01.2023 - 05.2023
Material Handler
Sacramento Public Library
02.2022 - 05.2022
Client Data Manager
HomeShare American River
01.2021 - 03.2021
Library Assistant On-call
Sacramento Public Library
07.2019 - 02.2022
Master of Arts - MA - Sociology
University College Cork, Ireland
Bachelor of Arts - BA - Anthropology
University of California, Santa Cruz
Master of Arts - MA - TESOL
California State University-Sacramento
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