Tara L. Vance

• Developed strong client relationships through consistent communication and attentive service.
• Perform well-defined clerical and office support tasks and respond to others according to specific guidelines.
• Frequent contacts include internal and external customers to gather information or provide information.
• Establish and maintain filing systems.

• Assisting customers or callers by providing information, answering questions, and/or directing calls/inquiries as necessary.
• Answering inbound phone calls in a professional and helpful manner.
• Identifying and/or escalating issues for resolution.

• Created and maintained databases

• Verified and corrected documents

• Retrieved and present required information