Tara Lavonne Parker
Fort Worth,TX
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
7
7
years of professional experience
Work History
Driver
All cargo express
Mansfield, TX
11.2021 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Caregiver
Professional care takers
Fort Worth , TX
07.2018 - 02.2021
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Call Center Representative
DDS research
Fort Worth , Texas
07.2017 - 03.2018
- Adhered strictly to all applicable laws and regulations pertaining to customer
- Attended regular training sessions on updates and changes within the industry or organization.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Performed outbound calling campaigns to promote new products or services.
Education
GED -
Guthrie Job Corps Center
Guthrie, OK11-2011
Skills
- Equipment Operation
- Passenger Assistance
- DOT Compliance
- Clean Driving Record
- Valid Driver's License
- Excellent customer service
- Complaint resolution
- Call Management
- Reading Comprehension
Timeline
Driver
All cargo express
11.2021 - Current
Caregiver
Professional care takers
07.2018 - 02.2021
Call Center Representative
DDS research
07.2017 - 03.2018
GED -
Guthrie Job Corps Center