Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taraly Miro

Bronx,NY

Summary

As a diverse professional, I am seeking a challenging role where I can utilize my passion and commitment to provide outstanding customer service, thereby contributing to the company's success and growth.

Overview

8
8
years of professional experience

Work History

Personal Assistant

Juliet Victoria
New York, NY
09.2022 - 07.2024
  • Scheduled business trips and conferences resulting in more deals being closed
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Maintained calendars to optimize scheduling.
  • Managed communications including emails and calls, ensuring prompt responses.
  • Improved social media engagement by 20% through strategic posting and content management.
  • Assisted in developing strategies for increasing followership and engagement rates.
  • Optimized posts for SEO purposes by researching relevant keywords and hashtags.

Au Pair Nanny

Hogan Family YMCA
Rocky Point, NY
09.2020 - 08.2022
  • Provided nurturing care for three children aged 8-12, ensuring a safe and supportive environment.
  • Prepared nutritious meals and facilitated homework sessions, promoting educational growth.
  • Organized creative activities and outings to enhance their development and enjoyment.
  • Managed school pickups/drop-offs and medical appointments efficiently.

Waitress/Restaurant Hostess

Peace Food's
New York, NY
09.2017 - 08.2020
  • Memorized menu details to offer informed recommendations and upsell opportunities.
  • Accommodated dietary restrictions and ensured seamless service flow in a team environment.
  • Managed reservations and seating arrangements to optimize dining experiences.
  • Maintained cleanliness and prepared tables for incoming guests.
  • Took orders for food and drinks and delivered them to guests.
  • Processed payments accurately using POS systems.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Established favorable relationships with recurring customers by initiating pleasant conversations.
  • Ensured top-notch service by closely monitoring the dining room activity.

Fragrance Sales Associate

Lord and Taylor
New York, NY
09.2016 - 08.2017
  • Greeted customers with a welcoming attitude, enhancing their shopping experience
  • Provided a luxury sale service by building rapport and listening to each customer's needs and matching them with the best fragrance plus samples, ensuring customer loyalty through our friend and family program
  • Exceeded sales targets by employing effective sales tactics and product knowledge
  • Maintained visually appealing displays and operated cashier duties efficiently
  • Managed transactions, including sales, returns, and loyalty rewards processing

Education

Associate of Science - Advertising and Marketing Communications

Fashion Institute of Technology
New York, NY

Skills

  • Outstanding customer service
  • Positive and professional
  • Bilingual english/spanish
  • Phone Etiquette
  • POS system operation
  • Interpersonal and written communication
  • Relationship building
  • Conflict resolution
  • Critical thinker

References

References available upon request.

Timeline

Personal Assistant

Juliet Victoria
09.2022 - 07.2024

Au Pair Nanny

Hogan Family YMCA
09.2020 - 08.2022

Waitress/Restaurant Hostess

Peace Food's
09.2017 - 08.2020

Fragrance Sales Associate

Lord and Taylor
09.2016 - 08.2017

Associate of Science - Advertising and Marketing Communications

Fashion Institute of Technology

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Taraly Miro