Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taralynn Mackin

Springfield,MA

Summary

Experience in management for 25 years. Works well with others and has a drive for sales.

Always up for a challenge. Have great merchandising and sales expertise. Customer service and making sure they are well satisfied, no matter what the situation may be.

I am also first aid and CPR certified. Authorized to work in the U.S. for any employer.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Front End Manager

BJ's Wholesale Club
10.2019 - Current
  • As Front End Manager my job duties include
  • Manage records for tax-exempt members.
  • I handle members' concerns and complaints, try to resolve their issues as fast as I can before they come into the hands of upper management.
  • I am also in charge of donations throughout the company, and I kept records and requests.
  • I am responsible for all cashiers' tills, deposits, and cash settlements at the end of the day and in the morning.
  • I'm also in charge of cash/check deposits for Garda every day that I'm there, as they do their pick-up.
  • I conduct weekly safety audits as they are requested by my asset supervisor.
  • Boosted customer satisfaction levels with a focus on providing exceptional service in all perishable departments.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
  • Led a high-performing team of associates through consistent coaching, feedback, and recognition for their achievements.
  • Enhanced perishable department performance by implementing effective inventory management and merchandising strategies.
  • Improved gross margins by closely monitoring price points on key items in comparison to competitor offerings while balancing quality considerations.
  • Ensured compliance with food safety standards by regularly inspecting storage areas, equipment maintenance, and employee practices.
  • Delegated workload of department fairly and evenly and motivated team to top performance and loyalty.
  • Introduced new products by partnering with vendors to expand selections in response to evolving consumer preferences and market trends.
  • Developed strong vendor relationships to negotiate pricing deals, secure promotional support, and ensure timely deliveries.
  • Controlled and tracked inventory loss due to spoilage or unmet quality standards.
  • Streamlined ordering processes to minimize stockouts while reducing overstock situations that contribute to shrinkage.
  • Coordinated product rotation according to expiration date and quality parameters.
  • Contributed to the overall success of the store by participating in cross-functional initiatives such as community outreach programs or employee engagement events.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and regulatory changes to make informed decisions for the perishable department''s continuous improvement.
  • Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.
  • Increased sales through the development of innovative product displays, cross-merchandising techniques, and seasonal promotions.
  • Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
  • Optimized space allocation within the department through strategic layout design, taking into account product visibility and ease of access for customers.
  • Collaborated with store leadership to develop marketing initiatives that drove foot traffic into the perishable department sections.
  • Implemented a robust training program that increased employee knowledge of perishable products, handling procedures, and safety regulations.
  • Managed budget effectively by optimizing labor costs and minimizing waste through improved forecasting techniques and scheduling adjustments.
  • Provided ongoing support during peak sale periods or special events by coordinating additional labor resources when necessary.
  • Acted as a liaison between store management and corporate teams to ensure alignment on companywide goals, policies, or promotional activities.
  • Oversaw accurate and timely receipt of perishable products.
  • Streamlined operations by enhancing communication between various perishable departments regarding shared resources or overlapping responsibilities.
  • Implemented computerized inventory tracking system, completed departmental documentation and kept precise records to meet customer needs.
  • Reduced shrinkage levels by conducting regular audits, monitoring expiration dates, and ensuring proper rotation of products.
  • Designed and delivered training for perishable department associates in required skills and areas of job responsibilities.
  • Managed department personnel, performance management, training, and workflow planning.
  • Developed and maintained schedule for staging and delivering orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Developed and maintained knowledgeable and productive team of employees.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Conducted research to address shipping errors and packaging mistakes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Collaborated with manufacturing and supply chain management.

Sales Manager

Harbor Freight Tools USA, Inc.
02.2016 - 09.2018
  • Worked on sales floor while leading a team for a successful day engaging with members. Hiring, and managing the store , inventory, and cash handling.

Asst. Manager/Sales Associate

Sears Holdings Corporation
08.2010 - 02.2016
  • Managed clothing and cashiers, i was in charge of handling the clothing displays to set the floor for a great shopping experience. Signing and sales were also part of my job description. Customer service is one of my best practice Amongst much more.

Asst. Manager/Sales Associate

Sears Holdings Corporation
08.2005 - 01.2015
  • Sales merchandising and customer service , cash handling along with asset protection side by side.

Education

High school or equivalent - Business mngmnt

Chicopee High School
Chicopee, MA
06.1997

Skills

  • Management
  • Sales management
  • Salesforce
  • Outside sales
  • Pricing
  • Business development
  • Store management experience
  • Upselling
  • Negotiation
  • Profit and loss
  • Recruiting
  • Cash handling

Certification

  • Food Handler Certification
  • September 2023 to September 2028
  • Serve safe certified.

Timeline

Front End Manager

BJ's Wholesale Club
10.2019 - Current

Sales Manager

Harbor Freight Tools USA, Inc.
02.2016 - 09.2018

Asst. Manager/Sales Associate

Sears Holdings Corporation
08.2010 - 02.2016

Asst. Manager/Sales Associate

Sears Holdings Corporation
08.2005 - 01.2015

High school or equivalent - Business mngmnt

Chicopee High School

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Taralynn Mackin