Dynamic professional with a proven track record at Guest Home Estates, excelling in quality assurance and team leadership. Successfully trained new hires, enhancing service consistency and operational efficiency. Skilled in conflict resolution and inventory management, committed to creating a clean, organized environment while fostering a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
House Keeping
Guest Home Estates
Fort Scott, KS
05.2025 - Current
Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
Participated in regular staff meetings focused on continuous improvement of housekeeping operations.
Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
Implemented quality control measures, resulting in consistently high housekeeping standards across all rooms.
Maintained a clean, organized, and well-stocked living space through meticulous housekeeping practices.
Pack and Wrap
Russell Stover Candies
Iola, KS
12.2023 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Manager
Arbys
Fort Scott And Pittsburg KS
03.2020 - 10.2023
Oversaw daily operations, ensuring compliance with health and safety standards.
Trained staff on efficient food preparation and customer service protocols.
Implemented inventory management practices to reduce waste and enhance stock accuracy.
Developed strategies to improve customer satisfaction through service enhancements.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.