TARAN VAN AMERONGEN
Mount Pleasant,IA
Summary
Multi-talented Shift Manager able to work all store positions. Offering 4 years of McDonald's industry and 2 years of Pilot - Arby's experience and a demonstrated track record of leadership and operations success. Personable and dedicated with extensive experience in the customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Kitchen Worker
New London Community School District
New London, IA
08.2023 - Current
- Followed recipes and customer requests to prepare meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Ensured that all food products were stored properly according to health regulations.
- Cooked meats, fish, vegetables and other foods according to menus or customer requests.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Assisted in training new kitchen staff members on proper techniques for prepping ingredients or operating kitchen equipment.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Kitchen Worker
OPPA Food Management
New London, IA
04.2021 - 07.2024
- Prepared variety of foods according to exact instructions and recipe specifications.
- Cleaned and sanitized utensils, dishes or silverware.
- Cooked meats, fish, vegetables and other foods according to menus or customer requests.
- Maintained inventory of supplies and restocked shelves as necessary.
- Cleaned utensils, dishes and glasses for customer use.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Ensured that all food products were stored properly according to health regulations.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Assisted in training new kitchen staff members on proper techniques for prepping ingredients or operating kitchen equipment.
- Followed recipes and customer requests to prepare meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Shift Manager
McDonald's
Mount Pleasant, IA
05.2018 - 03.2021
- Responded to all customer inquiries thoroughly and professionally
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
- Recommended alternative items when product was out of stock
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction
- Worked closely with team members to schedule breaks and shifts to meet state regulations
- Supervised employees and oversaw quality compliance with company standards for food and services
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Crew Member
McDonald's
Mt Pleasant, IA
01.2018 - 05.2018
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
- Taking customer orders
- Served food to customers
- Multi-tasking duties such as: taking orders, preparing orders and cash handling with excellent accuracy
- Required to be courteous and polite to difficult customers
- Customer Service, Food Preparation, and Cleanliness
- Prepared hot beverages, including coffee and tea according to customer requests
- Developed loyal clientele through friendly interactions, positive attitude and prompt assistance
- Labeling expiration dates on food items
- Running the cash register/handling cash
- Greeted customers promptly and took orders to keep flow of traffic moving
- Helping with preparing food
- Making the customers feel welcomed
- Cleaned offices and common areas, emptied trash and restocked supplies in the restrooms
- Taking customers order just as they arrive.
Production Worker
Innovairre
Mount Pleasant, IA
05.2017 - 10.2017
- Conducted quality inspections of finished products and made minor repairs to meet project expectations
- Calibrated machines to ensure that required productivity levels and quality standards were met
- Trained
- Examined finished products to ensure that they met quality standards and were within production tolerances
- Enthusiastically took on additional shifts during peak work periods to keep projects on track
- Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues
- Trained new employees on how to use the Lazer printers equipment properly to avoid accidents.
Shift Leader
Arby's
Mount Pleasant, IA
06.2014 - 05.2017
- Assist the customers with their orders and ensure that the orders are correct
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently meet daily targets
- Compile and balance cash receipts at the end of the day or shift
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
Kitchen Worker
InnovairreHy-Vee Grocery Store
Mount Pleasant, IA
06.2015 - 01.2017
- Served customers with the best customer service skills to ensure they have the best experience
- Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
- Prepared meals from scratch using authentic, well-known recipes to generate repeat business
- Replenished and stocked merchandise in accordance with store merchandising layouts
- Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
Direct Support Professional
REM- IOWA
Mount Pleasant, Iowa
03.2014 - 11.2015
- Kept track of resident responses, progress with approaches, and reported any unusual signs or symptoms to the medical staff
- Kept track of my interactions with prospects, their families, and advisors, as well as developing relationships with potential referral sources
- Provided elderly and developmentally disabled patients with compassionate companionship
- Helped disabled people gain independence while keeping a close eye on their safety at all times
- Minimized injuries to staff and patients by providing important support or restraint to control patient movements
- Geriatrics clinical rotations were completed.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, IA05-2011
General Studies - Some college (No degree) -
Kirkwood Community College
Cedar Rapids, IASkills
- Proficient Shift Manager knowledgeable about scheduling, money handling and team management
- Adept at handling all areas of operations
- Eager to develop and advance professionally into a more challenging position
- Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service
- Talent for proactively solving problems and keeping team members on task
- Effective communicator who can work well with others in a group
- Money handling abilities
- Stocking
- People-oriented
- Problem resolution
- Team management
- Schedule management
- Cash handling and management
- Communications
- Positive and friendly
- Accurate money handling
- Customer service
- Team Leadership
- Organization
- Quick learner
- Order Accuracy
- Team Collaboration
- Positive Attitude
- Schedule Management
- Punctual and Reliable
- Understanding Customer Needs
- Customer Relations
Timeline
Kitchen Worker
New London Community School District
08.2023 - Current
Kitchen Worker
OPPA Food Management
04.2021 - 07.2024
Shift Manager
McDonald's
05.2018 - 03.2021
Crew Member
McDonald's
01.2018 - 05.2018
Production Worker
Innovairre
05.2017 - 10.2017
Kitchen Worker
InnovairreHy-Vee Grocery Store
06.2015 - 01.2017
Shift Leader
Arby's
06.2014 - 05.2017
Direct Support Professional
REM- IOWA
03.2014 - 11.2015
High School Diploma -
Mount Pleasant High School
General Studies - Some college (No degree) -
Kirkwood Community College
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