Dynamic and adaptable professional with a proven track record at A+ Plus Tree Service, excelling in team collaboration and customer service. Recognized for enhancing employee engagement and improving operational efficiency through strategic planning. Skilled in problem-solving and organizational management, consistently delivering high-quality results in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Front Desk
Beauty Day Spa
02.2018 - 12.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Fitness Instructor
Shapes Womens Gym
04.2016 - 12.2016
Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Helped clients reach fitness objectives by providing encouragement and motivation.
Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Designed innovative fitness plans to keep clients engaged.
Collaborated with clients to identify potential barriers to achieving fitness goals.
Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Provided clients with nutrition and lifestyle advice to support overall health and wellness.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Oficce Manager
A+ Plus Tree Service
07.2015 - 11.2015
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Developed and maintained relationships with customers and suppliers through account development.
Controlled costs to keep business operating within budget and increase profits.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Improved safety procedures to create safe working conditions for workers.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Organized professional development programs for staff, leading to improved performance and skill sets.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Improved marketing to attract new customers and promote business.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Streamlined project delivery processes, significantly reducing time to market for new product launches.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Increased market share with strategic business development efforts, expanding into untapped markets.
Set aggressive targets for employees to drive company success and strengthen motivation.
Developed detailed plans based on broad guidance and direction.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Managed senior-level personnel working in marketing and sales capacities.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Launched quality assurance practices for each phase of development
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Leveraged data and analytics to make informed decisions and drive business improvements.
Identified and communicated customer needs to supply chain capacity and quality teams.
Amazon Store/owner
Amazon Business
03.2010 - 02.2012
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Increased sales by [Number]% with special displays and promotions.
Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Established foundational processes for business operations.
Managed day-to-day business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Mentored staff members in various aspects of retail operations, promoting professional development among team members.
Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
Proactively addressed potential safety hazards within the store environment, maintaining a secure and compliant space for staff and customers.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Generated revenues yearly and effectively capitalized on industry growth.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced operational risks while organizing data to forecast performance trends.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Raised property accuracy and accountability by creating new automated tracking method.
Dental Assistant/Front Office Assistant
Gentle Dental Dentistry
09.2006 - 11.2007
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Documented patient dental health information, medical history, and vital signs for future reference.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Dental Assistant
Dr.Sullivan DDS
02.2004 - 01.2005
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Took dental images following strict patient protection rules, applying lead aprons.
Prepared patient x-rays and images for dentist review.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Documented patient dental health information, medical history, and vital signs for future reference.
Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Collaborated with the dental team to develop customized treatment plans for individual patients.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Contributed to office organization by maintaining accurate patient records and updating files regularly.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Prepared patient X-rays and images for review by dentist.
Monitored patient comfort and safety during dental procedures.
Prepared and sterilized instruments and materials for use by dentists.
Conducted inventory management to maintain essential supplies, avoiding procedural delays.
Prepared treatment areas for patient care, ensuring sterile and organized environment.
Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Facilitated patient education on oral hygiene practices, contributing to improved dental health.
Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Improved dental procedure outcomes with accurate preparation of filling and crown materials.
Supported dental procedures, ensuring efficient operation and patient satisfaction.
Improved patient care with meticulous attention to instrument sterilization and preparation.
Participated in community outreach programs, educating public on importance of dental health.
Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Enhanced patient rapport by consistently delivering compassionate and professional care.
Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
Enhanced team productivity by providing timely assistance during complex dental procedures.
Increased office efficiency by maintaining patient records with up-to-date information.
Designed dental report card to explain patient dental health status and treatment plans.
Verified patient insurance eligibility and benefits.
Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Exposed, developed and mounted dental x-rays.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted in chair-side dental procedures by filling cavities and taking impressions.
Staged tray for procedures by arranging dental instruments and equipment.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Scheduled and confirmed patient appointments.
Dental Assistant
Cobbe Pediatrics Dentistry
06.2001 - 09.2002
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Took dental images following strict patient protection rules, applying lead aprons.
Prepared patient x-rays and images for dentist review.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Documented patient dental health information, medical history, and vital signs for future reference.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Enhanced patient rapport by consistently delivering compassionate and professional care.
Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
Enhanced team productivity by providing timely assistance during complex dental procedures.
Increased office efficiency by maintaining patient records with up-to-date information.
Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Collaborated with the dental team to develop customized treatment plans for individual patients.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Contributed to office organization by maintaining accurate patient records and updating files regularly.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.