TARANNUM KHATOON
Orlando,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Quality Inn Hotel
01.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer problems and complaints.
Assistant Office Manager
UNITED IMPORTERS
02.2021 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created and updated records and files to maintain document compliance.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Recorded expenses and maintained accounting records.
Front Desk Receptionist
OSTOFF RESORT
01.2020 - 05.2020
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
Education
Bachelor of Arts - Hospitality Administration And Management
GURU NANAK INSTITUTE OF HOTEL MANAGEMENT
INDIA 06.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Hospitality services
- Front Office Management
- Skilled in excels
Timeline
Front Desk Receptionist
Quality Inn Hotel
01.2022 - Current
Assistant Office Manager
UNITED IMPORTERS
02.2021 - Current
Front Desk Receptionist
OSTOFF RESORT
01.2020 - 05.2020
Bachelor of Arts - Hospitality Administration And Management
GURU NANAK INSTITUTE OF HOTEL MANAGEMENT
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