TARA POURMAHRAM

• Promoted to Technical Project Manager after key contributions in successfully migrating over 6,800 clients from AWS to GCP and building the new framework in the platform for our clients
• Create detailed project plans with well-defined timelines, allocate tasks to right teams, and expertly oversee workflow throughout construction
• Support regular grooming and prioritization of projects while advocating for critical feature development and resolution of technical issues
• Identify and develop solutions to project risks and issues, ensuring quality and timely delivery
• Prioritize, test, and resolve 500+ new features and bugs concurrently across multiple internal platforms
• Collaborate with end users, technical professionals, administrators, and testers to review requirements, conduct tests, and implement solutions
• Lead meetings with internal team members, consultants, and contractors to collect and review project stakeholder requirements

• Promoted to Senior Client Relations Manager for enterprise clients across two internal departments within first four months due to ability to balance and prioritize multiple concurrent work streams and provide excellent customer service
• Cultivated strong professional relationships with clients to drive long-term business development
• Conducted demos and provided guidance for enterprise clients across two services
• Identified client needs and developed strategic plans to address current and long-term goals
• Adapted quickly to evolving regulations, developments and client needs in order to provide expertise to clients and create processes that meet new objectives and firm client deadlines
• Responded to market driven changes and client priorities, providing support to internal stakeholders and business operations
• Identified user stories and acceptance criteria in user acceptance testing of system migration
• Managed a team of four Client Relations Managers, provided training in IRS tax credits from start to finish and solutions to any issues that arose
• Assessed client qualification for IRS tax credits from start to finish, including calculating client deliverables, demonstrating strong analytical skills and attention to detail

• Promoted twice within five months based on sales and management performance
• Tracked key performance indicators and achieved weekly and quarterly volume and revenue targets
• Achieved average monthly sales increase of 20% compared to previous year
• Hired and managed a sales team of 8-12 employees while monitoring performance to provide effective training to help reach individual targets
• Improved employee productivity and sales performance on a daily, weekly, monthly, and yearly basis

4.0 GPA, Dean’s List Honoree