Taras Myshchuk
Watervliet,NY
Summary
Dynamic and results-driven professional with extensive experience in dispatch coordination at Ace Cargo, LLC. Proven ability to manage high-stress situations while delivering exceptional customer service. Skilled in route planning and decision-making, ensuring timely deliveries and compliance with safety regulations. Committed to fostering teamwork and enhancing operational efficiency.
Overview
26
26
years of professional experience
Work History
Dispatcher
Ace Cargo, LLC
Cleveland, OH
10.2020 - Current
- Communicated with drivers and personnel to coordinate the timely delivery of goods and materials.
- Directed the dispatching, routing, and tracking of the 12 fleet vehicles.
- Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Owner/Operator Truck Driver
All UA Trucking, LLC
Watervliet, NY
03.2010 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected load security and checked for damages.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Member Service Specialist
Ukrainian Federal Credit Union
Rochester, NY
01.2000 - 09.2014
- Handled escalated calls professionally, mitigating concerns effectively while maintaining excellent client rapport.
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Provided personalized financial guidance based on individual goals, helping members make well-informed financial decisions.
- Participated actively in continuous improvement initiatives that bolstered member satisfaction and increased overall team performance.
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
Machine Operator
Bruno Machinery
Troy, NY
10.1999 - 04.2011
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Placed orders for materials and equipment with vendors.
Education
Associate Of Arts And Sciences - Director of Wind Orchestra
College of Art And Culture
Lviv, Ukraine 05.1989
Skills
- Class A CDL
- Forklift and pallet jack operation
- Decision-making
- Machine maintenance
- Dispatch coordination
- Route planning
- Computer skills / Microsoft Office / Quicken
- Paperwork processing
- Customer service
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
Polish
Limited Working
Timeline
Dispatcher
Ace Cargo, LLC
10.2020 - Current
Owner/Operator Truck Driver
All UA Trucking, LLC
03.2010 - Current
Member Service Specialist
Ukrainian Federal Credit Union
01.2000 - 09.2014
Machine Operator
Bruno Machinery
10.1999 - 04.2011
Associate Of Arts And Sciences - Director of Wind Orchestra
College of Art And Culture