Tarcisius Cline

Sales Associate

Nalley Hyundai

05.2014 - Current

Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Helped customers locate products and checked store system for merchandise at other sites.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Answered customer questions about sizing, accessories, and merchandise care.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.