Tarek Attal
Midland,MI
Summary
Dynamic and results-oriented professional with a rich background in government affairs and customer service, notably at Dow. Excelled in roles requiring excellent communication, leadership, and data analytics skills. Achieved a 100% resolution rate in customer complaints at Sherwin-Williams, demonstrating exceptional conflict resolution and active listening abilities. Proven track record in enhancing policy documents and building strong community engagement.
Overview
6
6
years of professional experience
Work History
Government Affairs Internship
Dow
Washington, DC
06.2024 - 08.2024
- Led initiative to update mapping of Dow locations, personnel, retirees, and congressional representatives.
- Managed updates for Dow's issue priority matrix to ensure reliability and timeliness.
- Partnered with the policy team to enhance Dow's policy documents and database.
Teaching Assistant - Graduate Student Assistantship
Central Michigan University (CMU)
Mt Pleasant, MI
09.2023 - 12.2023
- Created, reviewed, administered, and scored assessments using standardized criteria.
- Partnered with department professor to lead research project on homelessness impact on business.
Assistant Manager
Sherwin-Williams Paint Store
Bay City, MI
01.2022 - 12.2023
- Delivered specialized assistance for a wide array of high-quality contractor and DIY products.
- Executed weekly outreach by cold calling 30 targets with the help of lead generation CRM software.
- Achieved a 100% resolution rate for customer complaints in a timely fashion.
Retail Sales Associate
Marshalls Department Store
Midland, MI
01.2020 - 12.2022
Federal Government Legislative Support Internship - Congressional Intern
U.S. House of Representatives Congressman John Moolenaar
Midland, MI
01.2021 - 05.2022
- Researched and gathered local and world news clips from social media and traditional news sources
- Engaged in informed phone and email dialogue with voters about questions and concerns
- Created weekly political engagement spreadsheets to ensure timely event arrivals
Food Service Support
Lucky's Steak House
Midland, MI
01.2019 - 12.2020
Education
MBA - Master of Business Administration, Marketing & Project Managment
Central Michigan University (CMU)
Mt. Pleasant, MI05.2025
Bachelor of Science, cum laude - Political Science & International Relations, Applied Business Communication Minor
Central Michigan University (CMU)
Mt. Pleasant, MI05.2022
Skills
- Communication
- Community Engagement
- Government Affairs
- Excellent Writing Skills
- Sales
- Customer Service
- Marketing
- Conflict Resolution
- Teamwork
- Organization
- Relationship Building
- Leadership
- Computer Literate
- Multi-lingual
- Adaptability
- Active Listening
- Data Analytics
- Time Management
- Cultural Awareness
- Project Based Learning
- Planning
- Cold Calling
Websites
Volunteer Experience
- Pi Sigma Epsilon (PSE) - Zeta Nu Chapter, Board Member/V.P. Public Relations, Responsible for on campus communication strategy along with design, write up and issuance of newsletter.
- Sigma Alpha Epsilon (SAE) Fraternity Member, CMU, Community engagement volunteering events food and blood drive and clean up events., Developed professional skills through engagement and interaction in frat events.
Languages
- English, Fluent
- Arabic, Fluent
- Hebrew, Conversational
Coursework
- Organization Behavior
- Global Business Communication
- International Marketing
- Corporate Finance
- Data Analytics
- American Government
- Managerial Accounting
- International Relations
- Global Business Sustainability
- Voice of the Customer
Timeline
Government Affairs Internship
Dow
06.2024 - 08.2024
Teaching Assistant - Graduate Student Assistantship
Central Michigan University (CMU)
09.2023 - 12.2023
Assistant Manager
Sherwin-Williams Paint Store
01.2022 - 12.2023
Federal Government Legislative Support Internship - Congressional Intern
U.S. House of Representatives Congressman John Moolenaar
01.2021 - 05.2022
Retail Sales Associate
Marshalls Department Store
01.2020 - 12.2022
Food Service Support
Lucky's Steak House
01.2019 - 12.2020
MBA - Master of Business Administration, Marketing & Project Managment
Central Michigan University (CMU)
Bachelor of Science, cum laude - Political Science & International Relations, Applied Business Communication Minor
Central Michigan University (CMU)
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