Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tarek Shafi

The Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Payroll and Billing Analyst

CareTech Solutions Inc.
The Bronx, NY
10.2023 - Current
  • Prepared and posted weekly payments for employees.
  • Monitored customer account details for non-payments, delayed payments, and other irregularities.
  • Responded promptly to inquiries from customers regarding their bills or payment status.
  • Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
  • Answered customer questions to maintain high satisfaction levels.
  • Created reports to track progress of billing activities.

Customer Service Representative

City cruise uk
London , United Kingdom
01.2020 - 11.2023
  • Supported sales team members to drive growth and development.
  • Maintained a high level of professionalism when dealing with difficult customers.

Cashier

Zara USA
New York, New York
06.2023 - 09.2023
  • Offered customers carry-out service at completion of transaction.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Bachelor of Science - Accounting And Finance

BPP University
London , United Kingdom
01-2023

High School Diploma -

Scholars Home College
Sylhet Bangladesh
04-2015

Secondary School Certificate - Business

Osmani Medical High School
Sylhet Bangladesh
03-2013

Skills

  • Billing reconciliation
  • Invoice processing
  • Payroll administration
  • Data entry accuracy
  • Customer service
  • Audit support
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Team collaboration
  • Deadline oriented
  • Work coordination
  • Spreadsheet management
  • HIPAA compliance
  • Customer contact
  • Teamwork
  • Cash handling

Languages

English
Full Professional
Bengali
Full Professional

Timeline

Payroll and Billing Analyst

CareTech Solutions Inc.
10.2023 - Current

Cashier

Zara USA
06.2023 - 09.2023

Customer Service Representative

City cruise uk
01.2020 - 11.2023

Bachelor of Science - Accounting And Finance

BPP University

High School Diploma -

Scholars Home College

Secondary School Certificate - Business

Osmani Medical High School

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