Tarena Ahmed
Warren,MI
Summary
I'm a detail-oriented and motivated computer science student actively pursuing a challenging IT role. I aim to apply and enhance my skills in software development and problem-solving. My collaborative nature shines when working with cross-functional teams, ensuring the delivery of high-quality solutions. Eager to stay updated on emerging technologies, I look forward to contributing my skills and learning from experienced professionals in a dynamic environment.
Overview
2
2
years of professional experience
Work History
A Braider Operator
Terminal Supply
06.2023 - 04.2024
- Sets up and operates battery of automatic braiding machines that cover electric wire and cable with insulating material, such as cotton yarn, rubber tape, fiberglass, or fine steel, copper, and aluminum strands: Places bobbins of insulating material on machine spindles and threads strands through braiding head according to pattern draft which specifies lay and sequence of braiding.
- Locks spool of wire to be insulated in payoff spindle; threads wire through machine guides, footage counter, and braiding head; and turns setscrews to control tension of wire
- Adjusts traverse attachment to ensure even winding of wire.
- Starts machine and winds braided wire around capstan and onto takeoff spool.
HelpDesk Technician
STEFANINI
01.2023 - 09.2023
- Provide proficient end-user support through telephone, email, or web submissions, with a primary emphasis on aiding users in the seamless migration of files from SharePoint to OneDrive
- Execute corrective or preventative measures to address end-user issues, adhering to established protocols
- Promptly address end-user problems following standardized procedures
- Methodically log incidents and calls, ensuring accurate and timely entry of data into the database
- Demonstrate outstanding customer service skills, with an additional focus on troubleshooting VPN related issues.
Pharmacy Technician
CVS Pharmacy
01.2022 - 04.2023
- Engaging with customers to address inquiries and offer assistance
- Precisely receiving, interpreting, and processing prescriptions
- Diligently preparing and dispensing medications in accordance with prescription orders
- Overseeing and managing pharmacy inventory, which includes the accurate ordering and restocking of medications
- Guaranteeing the accurate labeling and packaging of medications for distribution
- Verifying insurance information and processing claims for prescription medications
- Meticulously entering and updating patient and prescription information in the system, while adhering to legal and regulatory requirements pertaining to pharmacy operations.
Education
Bachelor Degree - Computer Science
Oakland University
09.2027
Associate Degree - Computer Information Systems
Macomb Community College
Warren, MI05.2023
General Diploma -
Sterling Heights High School
Sterling Heights, MI05.2019
Skills
- Ability to Multitask
- Communication Skills
- Ability to Work in a Team
- Microsoft PowerPoint
- Microsoft Office Word
- Microsoft Excel
- Microsoft Office
- HTML
- C
- Python
Timeline
A Braider Operator
Terminal Supply
06.2023 - 04.2024
HelpDesk Technician
STEFANINI
01.2023 - 09.2023
Pharmacy Technician
CVS Pharmacy
01.2022 - 04.2023
Bachelor Degree - Computer Science
Oakland University
Associate Degree - Computer Information Systems
Macomb Community College
General Diploma -
Sterling Heights High School
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