Summary
Overview
Work History
Education
Skills
Timeline
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Suzanne Schaaf

Dover,NH

Summary

Team-oriented and disciplined with expertise in triaging calls, obtaining authorizations and preparing surgical documents. Focused on maintaining smooth and efficient operations in fast-paced ophthalmology offices. Well-versed in preparing patients for ophthalmology examinations. Knowledgeable about coordinating documentation, collecting histories and administering medication. Proficient in electronic health records systems.

Overview

11
11
years of professional experience

Work History

Ophthalmic-assistant

Harbor Eyecare
11.2022 - Current
  • Obtained and recorded patient medical history and past ocular history.
  • Documented patient medical history and information utilizing [Software] with commitment to accuracy.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Checked patient vision, field, fundus and other aspects for ophthalmologist.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.

Ophthalmic Medical Assistant

Kittery Ophthalmic Consultants
05.2013 - 03.2022
  • Maintained inventory of medical supplies and tools to address needs of patients.
  • Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Verified patient insurance coverage and collected required co-payments.

Education

High School Diploma -

York High School
York, NE
06.1999

Skills

  • Call Triaging
  • Obtaining Authorizations
  • Attention to Detail
  • Adaptability
  • Insurance Verification
  • Electronic Health Records
  • Appointment Scheduling
  • HIPAA Compliance
  • Empathy and Compassion
  • Critical Thinking
  • Professionalism
  • Time Management
  • Organizational Skills
  • Patient Care
  • Interpersonal Skills
  • Inventory Management

Timeline

Ophthalmic-assistant

Harbor Eyecare
11.2022 - Current

Ophthalmic Medical Assistant

Kittery Ophthalmic Consultants
05.2013 - 03.2022

High School Diploma -

York High School

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Suzanne Schaaf