Hi, I’m
Tarena Love
North Little Rock,AR
Summary
With 28 years of experience in the banking industry, this versatile professional has honed their skills. Throughout their career, they have successfully served as a consumer underwriter, business underwriter, small business loan officer, lending officer, and supervisor. This diverse background has equipped them with a deep understanding of the intricacies of the financial sector. They are committed to leveraging their expertise to deliver exceptional results and provide valuable insights to drive success in any banking role.
Overview
28
years of professional experience
Work History
Bank of America
Market Financial Center Manager
06.2023 - Current
Job overview
- Boosted revenue growth by identifying new business opportunities and forging strategic partnerships.
- Promoted digital banking adoption among customers by providing assistance in using online platforms seamlessly.
- Collaborated with internal business partners to deliver cohesive banking experience to customers.
- Built and lead high-performance team focused on achieving sales and service goals.
- Monitored key performance indicators to identify areas of improvement and implement corrective actions accordingly.
Bank of America
Financial Center Assistant Manager
04.2022 - 05.2023
Job overview
- Implemented inventory control measures to reduce waste and maintain adequate supply levels for center operations.
- Managed day-to-day financial activities prioritizing speed and correctness.
- Collaborated with management on staff training initiatives, resulting in superior team performance.
Bank of America
Relationship Manager
04.2016 - 04.2022
Job overview
- At Bank of America my focus is to deepen my relationship with my clients. Coach tellers on referrals
- Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service
- Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
Associated Bank
Relationship Banker
03.2012 - 12.2014
Job overview
- Responsible for performing intermediate duties and support related to branch operational activities and financial services
- Engaged in cross-selling bank products and services to enhance customer satisfaction.
- Perform branch clerical duties, promoting business for the bank by maintaining good customer relations and referring customers to appropriate staff for new services
- Apply full knowledge and skills at a teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members
Firstar/US Bank
Senior Sales Associate
06.1999 - 02.2002
Job overview
- Executed the opening and closing of checking and savings accounts efficiently.
- Delivered instructional programs to employees across multiple sites.
Firstar/US Bank
Head Teller
08.1997 - 06.1999
Job overview
- Efficiently processed checking and savings accounts
- Processed monetary transactions and managed branch finances.
- Proficiently processed wire transfers and audited bank tellers
Education
Colorado State University OnlineFort Collins, CO
Associate Degree from Business Administration And Management
01.2008
AIB American Institute of BankingMilwaukee, WI
from Accounting and Business
01.1998
Skills
- EXCELLENT STRATEGIST - Provide solutions that boost productivity and efficiency across the organization Quickly identify problem areas and implement effective solutions to meet goals
- EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments
- STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track record of dependability Maintain focus on achieving results while implementing business solutions to meet a diversity of needs
- ADMINISTRATION AND MANAGEMENT - Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
- CUSTOMER SERVICE - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships
- COMPUTER SKILLS - Knowledgeable of computer programs to include basic MS Word, Outlook, Excel, the use of Internet and 10 key
Timeline
Market Financial Center Manager
Bank of America
06.2023 - Current
Financial Center Assistant Manager
Bank of America
04.2022 - 05.2023
Relationship Manager
Bank of America
04.2016 - 04.2022
Relationship Banker
Associated Bank
03.2012 - 12.2014
Senior Sales Associate
Firstar/US Bank
06.1999 - 02.2002
Head Teller
Firstar/US Bank
08.1997 - 06.1999
AIB American Institute of Banking
from Accounting and Business
Colorado State University Online
Associate Degree from Business Administration And Management
Similar Profiles
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
Andrew LabanceAndrew Labance
Financial Analyst at NATIONS BANK/ BANK OF AMERICAFinancial Analyst at NATIONS BANK/ BANK OF AMERICA
AUSTIN MONREALAUSTIN MONREAL
Relationship Banker at Bank of AmericaRelationship Banker at Bank of America
Andre S. ElphicAndre S. Elphic
Financial Center Assistant Manager at Bank of AmericaFinancial Center Assistant Manager at Bank of America
Quamisha RubinQuamisha Rubin
Relationship Personal Banker at Simmons BankRelationship Personal Banker at Simmons Bank