Megan Mallory
Macon,United States
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include medical billing and coding, prior authorizations and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
5
5
years of professional experience
Work History
Prior Authorization Coordinator
Mindcolor Autism
Macon, Georgia
10.2023 - Current
- Processed prior authorization requests for autism-related services efficiently.
- Collaborated with healthcare providers to gather necessary documentation.
- Reviewed medical records for compliance with insurance requirements.
- Coordinated with insurance companies to resolve prior authorization issues.
- Updated internal databases to reflect changes in insurance policies and procedures.
Medical Administrative Assistant
Georgia Spine and Orthopedics
Macon, GA
02.2022 - 10.2023
- Assisted in insurance verification and pre-authorization for medical procedures; to include: spine surgery and diagnostic imaging.
- Reviewed medical records to assess eligibility for disability benefits accurately.
- Coordinated payment plans and communicated options with patients effectively.
- Assisted patients in understanding billing statements and resolving inquiries promptly.
Office Manager
Perry Chiropractic Health Center
Warner Robins, Georgia
05.2021 - 10.2022
- Conducted insurance verification and pre-authorization, and managed patient charts.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Set up and maintained Chirotouch electronic billing system.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Articulated growth objectives and operating plans.
- Maintained current and accurate cash balances for all programs, departments and projects.
- Verified accuracy of accounting disbursements such as payroll and vendor payments.
Education
Bachelor of Arts - Music Performance
College of The Ozarks
Point Lookout, MO05.2012
Certification - Expanded Duties Dental Assistant
Georgia School of Dental Assisting
Kennesaw, GA04.2021
Skills
- Medical coding
- Insurance verification
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Team collaboration
- ICD-10 proficiency
- Medical abbreviations
- Medical coding ethics
- Chart management
- Healthcare compliance
- Patient account management
- Claims processing
- Medical software applications
- Insurance coding (ICD-9 and CPT)
- Medical terminology expertise
- Healthcare reimbursement
- CPT coding
- Denial management
- Medical office administration
- Diagnostic coding
- Procedural coding
- Medical transcription
- HIPAA compliance
- Medical record review
- Data entry and management
- Data verification
- HCPCS coding
- Coding appeals
- Medicare insurance regulations
Timeline
Prior Authorization Coordinator
Mindcolor Autism
10.2023 - Current
Medical Administrative Assistant
Georgia Spine and Orthopedics
02.2022 - 10.2023
Office Manager
Perry Chiropractic Health Center
05.2021 - 10.2022
Bachelor of Arts - Music Performance
College of The Ozarks
Certification - Expanded Duties Dental Assistant
Georgia School of Dental Assisting