Hardworking Warehouse Worker with [11] years experience in a warehouse pick/pack fulfillment and distribution environment. Dependable warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Strategic planner and operational leader with strong background improving the performance, productivity, efficiency, and profitability of organizational operations. Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded, managing inventory, staffing, inbound receipts, responsible for retaining and strengthening customer relationships which may include face to face customer service, provides administrative or technical support to ensure effective on-going operations