Summary
Work History
Education
Skills
Timeline
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Tari Hedstrom

Shelton,WA

Summary

Dynamic Office Manager with a proven track record at Everson Asphalt Paving, excelling in customer service and organizational skills. Enhanced operational efficiency through streamlined procedures and effective team communication. Successfully managed financial records and reconciliations, ensuring budget adherence while fostering strong client relationships and satisfaction.

Work History

Office Manager

Everson Asphalt Paving
  • Managed office operations, ensuring efficient workflow and communication among teams.
  • Coordinated schedules and appointments for executive leadership, enhancing time management and productivity.
  • Oversaw inventory management, maintaining supplies and resources for daily operations.
  • Developed and implemented office procedures to streamline administrative tasks and improve efficiency.
  • Maintained accurate records of financial transactions, supporting budget monitoring and reporting needs.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Account Manager

Eastman Kodak Company
  • Managed client relationships to ensure satisfaction and retention.
  • Developed customized solutions to meet customer needs effectively.
  • Implemented POS material for Customer sales.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Enhanced client engagement through regular newsletters and updates on product developments and industry news.
  • Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
  • Established long-term customer relationships to enhance client loyalty and satisfaction.

Office Manager

Dr Gerack/chiropractic
  • Managed office operations, ensuring efficient workflow and communication among teams.
  • Developed and implemented office procedures to streamline administrative tasks and improve efficiency.
  • Maintained accurate records of financial transactions, supporting budget monitoring and reporting needs.
  • Implemented digital filing systems, improving document accessibility and reducing retrieval times.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Improved team morale with open communication and support.

Education

Public Relations

Pasadena City College
Pasadena, California, CA
06.1978

High School Diploma - General Studies

Cleveland High School
Portland, OR
06.1968

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Data entry
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Payroll and budgeting
  • Account reconciliation
  • Relationship building
  • Mail handling
  • Scheduling
  • Scheduling coordination
  • Conflict management
  • Training and coaching
  • Staff training
  • Team supervision
  • Documentation and control
  • Event coordination
  • Meeting planning
  • Travel coordination
  • Team bonding

Timeline

Office Manager

Everson Asphalt Paving

Account Manager

Eastman Kodak Company

Office Manager

Dr Gerack/chiropractic

Public Relations

Pasadena City College

High School Diploma - General Studies

Cleveland High School

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Tari Hedstrom