Summary
Overview
Work History
Education
Skills
Languages
Timeline

Taricio Murray

Durham,NC

Summary

Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

11
11
years of professional experience

Work History

Retail Sales Specialist

Prosper Investors
11.2019 - Current
  • Handled in-store purchase payment processing with cash and credit cards.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Issued receipts and processed refunds, credits or exchanges.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Delivery Driver

Amazon
02.2021 - 02.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

OFFICE MANAGER

CCS CONCRETE LLC
05.2012 - 11.2022
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maximized cash flow through optimal billing and collection processes.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

GED -

Durham Technical Community College, Durham, NC
06.2012

Skills

  • Product and Service Sales
  • Persuasive Selling
  • Rewards Programs
  • Assigning Tasks
  • Accounting Records
  • Operational Efficiency
  • Effective Selling Techniques
  • Ethical Standards
  • Time Management
  • Suggestive Selling
  • Cash Register Operation
  • Store Opening and Closing
  • Customer Assistance
  • Sales Expertise
  • Providing Feedback
  • Loyalty Programs
  • Coordinate Events
  • Brand Management
  • Sales and Marketing
  • Verbal and Written Communication
  • Quality Standards
  • Set Organizational Policies
  • Business Management Principles
  • Control of Expenses
  • Financial Forecasting
  • Manage Budgets
  • Project Management
  • Cost Management
  • Order Supplies
  • Fire Safety Regulations
  • Information Confidentiality
  • Greet Guests
  • Staff Management

Languages

English
Native or Bilingual

Timeline

Delivery Driver - Amazon
02.2021 - 02.2023
Retail Sales Specialist - Prosper Investors
11.2019 - Current
OFFICE MANAGER - CCS CONCRETE LLC
05.2012 - 11.2022
Durham Technical Community College - GED,

Similar Profiles

CREATE PROFILE
Taricio Murray