Tarig Hussein

• Working from oral, written or electronically generated instructions perform skilled preventive maintenance, adjustments, corrections, repairs, diagnosis or modifications to a variety of electronic and electro-mechanical equipment and components found in the APM system.
• Utilize a variety of procedures, manuals, drawings and schematics to troubleshoot, diagnose and repair the APM systems and components.
• Utilize a variety of precision measuring equipment to test for defective wiring and connections, micrometers to check for excessive wear on component parts, and oscilloscopes and analyzers to troubleshoot, align, adjust and calibrate circuits to effectively diagnosis and repair systems.
• Document all activities regarding work performed on the systems. Complete documentation in prescribed format and in a timely manner.
• Operate central control in a safe and efficient manner using Company and customer guidelines. 6. Conduct vehicle recovery activities as required in a safe and timely manner.
• Communicate over public address system and two-way radio systems.
• Perform other duties as required.

• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Examined components and general state of vehicle engine to diagnose issues accurately.
• Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
• Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Used specialized tools to detect leaks in gas and refrigerant systems.

• Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
• Tagged baggage and routed to appropriate location for loading and screening.
• Checked in luggage and confirmed all carry-on items met federal guidelines.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
• Monitored security and maintained operational protocols.
• Provided exceptional customer service to passengers, addressing concerns and resolving issues.
• Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
• Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.

- The details mentioned above for the same position.

• Answered questions and provided information about technical issues.
• Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
• Suggested add-on services that would be helpful to customers and improve bottom line.
• Documented problems and corrective actions to maintain records.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Followed up with customers to offer additional support and check resolution satisfaction.
• Examined service history and provided initial inspection of vehicle to identify issues.
• Suggested additional services to customers in order to meet upsell goals.
• Developed process improvements to enhance overall delivery of service.
• Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.
• Interpreted diagnostic results to provide accurate repair recommendations.
• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Explained estimates and determined repair timelines to manage customer expectations.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Pleasantly greeted customers and asked open-ended questions to better determine needs.
• Analyzed vehicle data using advanced diagnostic equipment.
• Coordinated with parts department to determine availability of necessary components.
• Investigated customer complaints to identify cause of malfunctions.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Inspected damaged vehicles to estimate repair labor cost and required parts expense.
• Read and followed technical documentation to complete accurate repairs.

• Organized and directed maintenance shutdowns and startups.
• Cleaned and lubricated parts to keep equipment operating at peak performance.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
• Dismantled defective machines and equipment and installed new or repaired parts.
• Investigated and corrected mechanical problems with machinery.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Diagnosed and resolved machine operation variations and equipment problems.
• Developed preventive maintenance schedules to minimize downtime and optimize performance.
• Trained and supervised staff on equipment maintenance and safety procedures.
• Documented maintenance activities and confirmed compliance with relevant regulations.
• Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
• Replaced worn or broken parts on machines and equipment.
• Diagnosed and repaired complex mechanical and electrical systems.