Tarig Hussein
Crystal Mover Services, Inc (Mitsubishi Heavy Industries)
Ashburn,VA
2
Languages
1
Certification
21
Years of experience
7
years of post-secondary education
Dynamic Mechanical Engineer with over 20 years of experience in diagnosing, troubleshooting, programming, repairing, and maintaining a diverse range of machinery and equipment to ensure optimal reliability and functionality. Proven track record of effectively managing competing priorities while consistently meeting challenging performance targets under pressure. Recognized for strong communication and problem-solving skills, complemented by a commitment to safety and exceptional customer service. Detail-oriented team player with superior time management abilities, dedicated to contributing to team goals and pursuing professional growth through new challenges.
Work History
Operations & Maintenance Technician
2 Years 4 Months- Ensured safety compliance in all operations by adhering to OSHA guidelines & followed company protocols.
- Performed routine inspections and preventive maintenance / repairs on Dulles airport Automated People Mover (APM) systems to ensure optimal operational efficiency.
- Conducted vehicle recovery activities as required in a safe & timely manner.
- Utilized a variety of precised measuring equipment & tools to test for defective wiring and connections or excessive wear on component parts.
- Operated varied hand and power tools to complete repairs.
- Performed routine inspections and maintenance on machinery to ensure optimal operational efficiency.
- Completed the work orders by writing down all the checked components, the implemented repairs and the replaced parts.
Auto Mechanic
7 Years- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Examined components and general state of vehicle engine to diagnose issues accurately.
- Repaired engine failures and mechanical and electrical system malfunctions, ensuring optimal vehicle performance and safety.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles per OEM maintenance schedules for oil changes, engine tune-ups, and fluid changes, enhancing vehicle reliability.
- Utilized specialized tools to detect leaks in gas and refrigerant systems, preventing potential environmental hazards and ensuring system integrity.
Passengers Service Agent
7 Months- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Instructed passengers on safety and emergency procedures, ensuring understanding and compliance.
- Monitored security and maintained operational protocols.
- Delivered exceptional customer service by addressing concerns and resolving issues to enhance passenger experience.
- Suggested various packages and amenities to guests, helping each find the perfect accommodations to fit personal needs.
- Maintained up-to-date knowledge of airline policies and procedures to ensure accurate information and service.
Maintenance Supervisor
2 Years- Oversaw daily maintenance operations, ensuring compliance with safety regulations and standards.
- Coordinated preventive maintenance schedules to minimize equipment downtime and increase operational efficiency.
- Conducted inspections of facilities and equipment, identifying areas for improvement and implementing corrective actions.
- Trained and mentored maintenance staff on technical skills and safety procedures to enhance team performance.
- Managed inventory of maintenance supplies, optimizing procurement processes for cost-effectiveness and availability.
- Analyzed maintenance data to identify trends, driving strategic decisions for resource allocation and process improvements.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Created and maintained daily and weekly reports for upper management.
- Monitored product quality and communicated necessary improvements to site superintendent.
Automotive Service Advisor
3 Years 10 Months- Advised customers on service options and maintenance schedules to enhance vehicle performance.
- Facilitated communication between technicians and clients to ensure clear understanding of service needs.
- Processed service orders efficiently, ensuring accurate documentation and timely follow-up with clients.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Developed strong customer relationships by providing exceptional service and addressing concerns promptly.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Resolved customer issues confidently through complex problem solving to ensure satisfactory outcomes.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Explained estimates and determined repair timelines to manage customer expectations.
- Reviewed service history and conducted initial vehicle inspections to accurately identify issues.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Documented problems and corrective actions to maintain records.
- Instructed customers on regular maintenance protocols to enhance vehicle longevity.
- Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.
- Coordinated with parts department to determine availability of necessary components.
- Investigated customer complaints to identify cause of malfunctions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Read and followed technical documentation to complete accurate repairs.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
Maintenance Engineer
4 Years 4 Months- Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
- Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations.
- Created preventive maintenance schedules to reduce equipment downtime and enhance overall performance.
- Diagnosed and repaired machinery to ensure optimal operational efficiency.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Recorded maintenance activities and ensured compliance with relevant regulations for safety and efficiency.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Coordinated maintenance shutdowns and startups to ensure seamless operations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and repaired complex mechanical and electrical systems.
- Collaborated with production teams to align maintenance activities with production schedules, minimizing disruptions.
- Analyzed failure reports to identify trends and prevent future equipment malfunctions.
- Managed inventory of spare parts, ensuring availability for timely repairs.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Optimized machinery performance, conducting regular diagnostics and adjustments.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Enhanced team productivity with introduction of mobile maintenance management software.
- Collaborated with engineering team to design modifications that improved equipment performance and reliability.
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Designed custom solutions for persistent equipment issues, extending life of machinery.
- Conducted thorough risk assessments before undertaking any maintenance activities to mitigate potential hazards effectively.
- Optimized spare parts inventory management for cost reduction and increased availability.
- Evaluated new technologies or methodologies related to Maintenance Engineering which helped keep the company up-to-date with industry trends.
- Trained and supervised staff on equipment maintenance and safety procedures.
Education
Bachelor of Science - Mechanical Engineering
Certificate - Cyber Security
Skills
Safety awareness
Lockout and tagout procedures
OSHA
Maintenance scheduling
Preventive Maintenance
Hydraulic and pneumatic systems
Troubleshooting skills
Hand and power tool operation
Work order analysis & completion
Reporting and documentation
Technical Documentation
Excellent communication
Teamwork and collaboration
Time management
Problem-solving abilities
Multitasking Abilities
Attention to details
Critical thinking
Project Management
Machine setup and operation
Reliability
Certification
- Applications of Predictive Maintenance Methods to General Industry (Completion Certificate).
- Industrial Research & Consultancy Center (IRCC) -
Khartoum - SUDAN Nov 2007
- Nissan Service Adviser Education Program (N-SAP).
- Nissan Middle East Free zone (NMEF) -
Dubai – UAE Jan 2011
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Operations & Maintenance Technician
Crystal Mover Services, Inc (Mitsubishi Heavy Industries)
04.2024 - CurrentRead More
Northern Virginia Community College
Certificate from Cyber Security
08.2017 - 04.2018Read More
Auto Mechanic
Titan Motors
04.2017 - 04.2024Read More
Passengers Service Agent
Swissport USA
08.2016 - 03.2017Read More
Maintenance Supervisor
Al Khattam Engineering
03.2014 - 03.2016Read More
Automotive Service Advisor
Bashir Motors (Exclusive Nissan dealer in Sudan)
05.2010 - 03.2014Read More
Maintenance Engineer
Kaial Engineering Industries
01.2006 - 05.2010Read More
Sudan University of Science And Technology
Bachelor of Science from Mechanical Engineering
06.2000 - 06.2006Read More
References
Details will be available upon request.