Possesses a broad range of skills including a strong work ethic and motivational skills to achieve store goals. Focused on having high standards of presentation and driving sales performance to ensure maximum profits.
Overview
17
17
years of professional experience
Work History
SALES
LONGCHAMP
CABAZON, CA
12.2021 - Current
Responsible for driving the business as an active member of the sales team to ensure growth and profitability.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Provided positive first impressions to welcome existing, new and potential customers.
GENERAL MANAGER
Just Fabulous Inc.
PALM SPRINGS, CA
09.2021 - 12.2021
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Ensure adequate staffing and recruitment to meet needs of business
Introduced new methods, practices and systems to reduce turnaround time.
Responsible for achieving sales and profit goals
Increase sales volume by 45% in less than 2 months by leading the team
STORE DIRECTOR
SWAROVSKI
LOS ANGELES, CA
12.2016 - 09.2021
Managed team of 8 employees, including cashiers and people working on the floor.
Increased sales volume by 137% in less than a year by leading and directing teams.
Shared best practices for sales and customer service with other team members to help improve store’s efficiency.
Completed all daily tasks and special assignments with efficient and quality-driven approach.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Strategically scheduled team members to maintain optimal staffing levels at all times.
Actively pursued personal learning and development opportunities.
GENERAL MANAGER
EVE BY EVE'S
BEVERLY HILLS, CA
3 2015 - 8 2015
Responsible for the overall recruitment, training and development of staff and performance management.
Manage store execution in accordance with the company's visual and operational standards.
Scheduled and led weekly store meetings for all employees.
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Analyze sales results and create action plans to achieve desired results.
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
BEVERLY HILLS, CA
03.2009 - 12.2013
Buyer for east and west coast.
Management of stock and accounts.
Organization of special events and public relations to develop brand sales in North America.
Interviewed job candidates and made staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Completed profit and loss performance reports.
Generated repeat business through exceptional customer service.
MANAGER
RUTI INC
SANTA MONICA, CA
NaN NaN - NaN NaN
Hired, trained and evaluated personnel in sales and marketing.
Trained and developed new associates on POS system and key sales tactics.
Interviewed job candidates and made staffing decisions.
Conducted store inventories once per quarter.
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
PARIS, FRANCE
09.2005 - 03.2009
Management of two stores (right bank and left bank / Victor Hugo and St Germain des pres) .
Sales and client care .
Establishment of international client file.
Recruitment, training and supervision of sales associates
Management of stock and accounts.
Conducted store inventories once per quarter.
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
CANNES, FRANCE
11.2002 - 09.2005
This store has been a franchise since 1989( took over the management in November 2002).
Sales and client care.
Establishment of an international client file.
Recruitment and training of personnel.
Management of stock, accounts and finance.
Management of supplier relations.
Organization of events at the store during the Cannes Film Festival.
Hired, trained and evaluated personnel in sales and marketing.
Education
Bachelor's degree - Communication and Marketing
Evariste Gallois
France
Skills
Excellent customer service skills
Customer relations
Merchandising
Staff training and development of brand
Proficient in both PC and Mac platforms, Keynote, Microsoft Word and Excel
Proficient in Retail Pro, QuickBooks POS
Languages
English, French, Spanish, Arabic
References furnished upon request
Timeline
SALES
LONGCHAMP
12.2021 - Current
GENERAL MANAGER
Just Fabulous Inc.
09.2021 - 12.2021
STORE DIRECTOR
SWAROVSKI
12.2016 - 09.2021
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
03.2009 - 12.2013
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
09.2005 - 03.2009
STORE DIRECTOR - BUYER
ROBERT CLERGERIE
11.2002 - 09.2005
GENERAL MANAGER
EVE BY EVE'S
3 2015 - 8 2015
MANAGER
RUTI INC
10/2015 - 10/2016
Bachelor's degree - Communication and Marketing
Evariste Gallois
Similar Profiles
RAJESWARI THIRUMOOLANRAJESWARI THIRUMOOLAN
Boutique Assistant at LongchampBoutique Assistant at Longchamp