Tarik Goodman
Lynchburg,SC
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
13
13
years of professional experience
Work History
Equipment Operator
QVC Distribution Center
08.2023 - Current
- Maintained accurate records of equipment performance and service history for future reference and analysis.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Utilized GPS systems to accurately survey and grade terrain for worksite preparation.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
Call Center Customer Service Representative
Sykes Call Center
11.2022 - 07.2023
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Resolved concerns with products or services to help with retention and drive sales.
- Investigated and resolved accounting, service and delivery concerns.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Educated customers about billing, payment processing and support policies and procedures.
Material Handler
Target Logistics
11.2020 - 10.2022
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Sales Associate
Teddy Nissan
10.2018 - 09.2020
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Communicated product quality and market comparisons by creating sales presentations.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
BDC Agent
Koeppel Auto Group
06.2016 - 08.2018
- Collaborated with sales team to ensure consistent messaging and seamless customer experiences.
- Utilized sales techniques to build customer interest and close sales.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Warehouse Supervisor
Nympco Inc
03.2011 - 04.2016
- Supervised warehouse operations by managing employees during shifts.
- Assisted in designing customized solutions for clients requiring specialized support or unique storage accommodations within the warehouse space.
- Maintained high levels of accuracy in daily operations.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Education
High School Diploma -
Crestwood High School
Sumter, SC06.1998
Skills
- Performance Optimization
- Materials transportation
- Understanding Customer Needs
- Payment Processing
- CRM Software
- Opening and closing procedures
Timeline
Equipment Operator
QVC Distribution Center
08.2023 - Current
Call Center Customer Service Representative
Sykes Call Center
11.2022 - 07.2023
Material Handler
Target Logistics
11.2020 - 10.2022
Sales Associate
Teddy Nissan
10.2018 - 09.2020
BDC Agent
Koeppel Auto Group
06.2016 - 08.2018
Warehouse Supervisor
Nympco Inc
03.2011 - 04.2016
High School Diploma -
Crestwood High School
Similar Profiles
Kaori LynchKaori Lynch
Warehouse Associate at QVC Distribution CenterWarehouse Associate at QVC Distribution Center
Ingrid RousonIngrid Rouson
Warehouse Assistant at QVC Distribution CenterWarehouse Assistant at QVC Distribution Center
Austyn RiveraAustyn Rivera
Forklift Operator at QVC Distribution CenterForklift Operator at QVC Distribution Center