Summary
Overview
Work History
Education
Skills
Awardsrecognition
References
Timeline
Receptionist
Tarika Scott

Tarika Scott

Mechanicsville,VA

Summary

Versatile, Encouraging Senior Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Senior Manager

McKesson
05.2023 - Current
  • Provided strong leadership to enhance team productivity and morale for a virtual team of 10 teammates.
  • Improved communications internally resulting in improved MQS scores and 100% participation.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Utilized AI to enhance communications.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Implemented and developed operational standards, policies and procedures.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Supervisor

Owens & Minor
04.2022 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows for 8+ teammates.
  • Performed financial analysis to develop trends, patterns for accounts receivable and rebates portfolio
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Utilized Microsoft Excel Pivot tables, V-lookups, and formulas to analyze large data sets
  • Managed Kronos for hourly teammates.
  • Generated reports detailing findings and recommendations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Sr. Rebate & Chargeback Analyst

Owens & Minor
05.2018 - 04.2022
  • Analyzed internal processes for efficiency and make recommendations to upper management
  • Served as liaison with greater than 50 vendors to build relationships for collaborative work efforts and group projects
  • Performed financial analysis to develop trends, patterns, and benchmarks for accounts receivable portfolio
  • Conducted business partner meetings, in person and via telephone, to discuss and negotiate contract pricing, statement of work, terms and conditions
  • Negotiated and prepared settlements to resolve contractual pricing conflicts
  • Provided training to individuals and groups on new systems, processes, and administrative procedures
  • Resolved Millions in aged accounts receivables through financial analysis and research.

Administration Analyst

Owens & Minor
11.2005 - 05.2018
  • Collaborated with multiple cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Provided Excel (formula and pivot table training) to 40+ teammates.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Performed account reconciliation in collaboration with internal and external partners
  • Researched, resolve open chargeback variances
  • Negotiated chargeback settlements efficiently utilizing internal controls
  • Performed analysis of contract terms, costs and pricing for accuracy and validity

Education

Master of Business Administration - Public Admin.

Strayer University
Glen Allen, VA
06.2011

Bachelor of Business Administration - Management

Strayer University
Glen Allen, VA
09.2008

Associate in Arts - Business Administration

Strayer University
Glen Allen, VA
12.2006

Skills

  • Strategic Planning
  • Team Leadership
  • Training and Development
  • Excellent Communication
  • MS Office
  • Relationship Building
  • Teamwork and Collaboration
  • Data-driven decision-making
  • Process Improvement
  • Negotiation and Conflict Resolution
  • Analytical Thinking
  • Financial Management

Awardsrecognition

  • Outstanding Operational Excellence
  • Volunteer of the Year: Local Community (YMCA, Habitat for Humanity, Salvation Army)
  • Member of Honor Society: Alpha Chi

References

  • Tom Niemas, Tomniemas@gmail.com, (804) 664-2471
  • Stacey Richardson, Slr814@aol.com, (502) 644-4795
  • Jody Chelmo, Jchelmo@comcast.net, (612) 810-9376

Timeline

Senior Manager

McKesson
05.2023 - Current

Supervisor

Owens & Minor
04.2022 - 05.2023

Sr. Rebate & Chargeback Analyst

Owens & Minor
05.2018 - 04.2022

Administration Analyst

Owens & Minor
11.2005 - 05.2018

Master of Business Administration - Public Admin.

Strayer University

Bachelor of Business Administration - Management

Strayer University

Associate in Arts - Business Administration

Strayer University
Tarika Scott