TARIK M. AUDAIN
Atlanta,GA
Summary
Results-driven Operations Manager with a proven track record of optimizing processes and achieving business targets. Skilled in collaboration, organization, and budget management techniques.
Overview
5
5
years of professional experience
Work History
Operations Manager/ Lead Sales Consultant
Removery
Decatur, USA
10.2022 - Current
- Lead my team in understanding and exceeding KPIs, monthly targets, and reporting goals which resulted in streamlined consistency
- Assessed customer needs through consultations, provided education regarding the tattoo removal process, and sold relevant packages to exceed the 70% conversion goal
- Supported management with administrative tasks such as customer communication, daily banking, reporting and opening and closing procedures
- Directed operations staff by providing guidance, training, and support in order to meet company objectives
- Ensured compliance with safety regulations and client records
- Analyzed data from daily reports to identify trends in production performance metrics
Studio Manager
Hotworx
Bookhaven, USA
07.2021 - 10.2022
- Used financial reporting and promotions to drive business opportunities
- Created great customer experiences with personalized sales pitches to achieve all membership sales goals
- Enforced adherence to company procedures for inventory integrity
- Managed daily workloads by organizing schedules and delegating tasks
- Helped customers navigate first time visits, providing proper sauna instructions, and upselling proper gear
General Manager/ Stretch Practitioner
Stretch Zone
Jupiter, USA
10.2019 - 07.2021
- Maintained financial and administrative controls, accurately tracking profits, KPIs, and employee charts
- Built rapport with customers through consultations, personalizing programs with their goals and medical history
- Improved clients' range of motion and reduced risk of injury using extensive knowledge of physiology and anatomy
Education
Bachelor of Science (B.S.) - Kinesiology & Psychology, Exercise Science, Personality & Behavior
Virgina Commonwealth University
01.2019
Advanced Diploma -
Middlesex High School
06.2014
Skills
- General Ledger Management
- Expense Tracking and Budgeting
- Payroll Processing
- Team Management
- Customer Service
- Time Management
- Cultural Competency
- Performance Reporting
Timeline
Operations Manager/ Lead Sales Consultant
Removery
10.2022 - Current
Studio Manager
Hotworx
07.2021 - 10.2022
General Manager/ Stretch Practitioner
Stretch Zone
10.2019 - 07.2021
Bachelor of Science (B.S.) - Kinesiology & Psychology, Exercise Science, Personality & Behavior
Virgina Commonwealth University
Advanced Diploma -
Middlesex High School
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