Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tarina Pacheco

Edinburg

Summary

Proven team player and efficient multitasker, I leveraged my fluency in Spanish and exceptional time management skills at Luby's Cafeteria to enhance customer satisfaction significantly. By focusing on training new hires and crafting personalized experiences, I contributed to a positive, productive work environment and consistently met employer expectations for professionalism and attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Luby's Cafeteria
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.

Cashier

Luby's Cafeteria
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Worked flexible schedule and extra shifts to meet business needs.

Patient Dining Associate

Luby's Cafeteria
05.2023 - Current
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
  • Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
  • Adhered to safety regulations and guidelines, minimizing potential hazards in the workplace.
  • Monitored buffet stations for cleanliness and replenishment needs, ensuring an appealing presentation throughout meal periods.

Education

Bachelor of Science - Biology

The University of Texas Rio Grande Valley
Edinburg, TX
06-2026

High School Diploma -

Edinburg North High School
Edinburg, TX
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cleanliness
  • Active listener
  • Professional demeanor
  • New hire training
  • FLUENT IN SPANISH
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Multitasking and organization

Certification

  • Safe Food Handling Certificate - National Restaurant Association.
  • Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
  • First Aid/CPR/AED Certification - American Red Cross.

Languages

Spanish
Native or Bilingual

Timeline

Barista

Luby's Cafeteria
09.2024 - Current

Cashier

Luby's Cafeteria
07.2024 - Current

Patient Dining Associate

Luby's Cafeteria
05.2023 - Current

Bachelor of Science - Biology

The University of Texas Rio Grande Valley

High School Diploma -

Edinburg North High School

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Tarina Pacheco