Summary
Overview
Work History
Education
Skills
Timeline
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Tarion McBride

Vandalia,MO

Summary

Proactive Shift Leader and Equipment Manager with extensive experience in team leadership, safety protocol enforcement, and equipment maintenance. Skilled in cash handling, inventory management, and customer service, fostering a productive and cohesive workplace. Brings strong communication and problem-solving abilities to drive continuous improvement and operational efficiency.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dairy Queen Grill & Chill
12.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.

Equiptment Manager

YMCA
03.2022 - 10.2023
  • Reduced downtime in operations by performing proactive maintenance on equipment.
  • Maintained clean and organized facilities.
  • Performed equipment maintenance and repairs.
  • Trained team members effectively to maintain consistent productivity.
  • Ensured timely acquisition of new equipment, streamlining the procurement process.
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
  • Implemented a robust system for regular inspections, ensuring compliance with industry regulations and safety standards.
  • Maintained accurate records of equipment usage, enabling better planning and scheduling for future projects.
  • Established preventive maintenance schedules to minimize breakdowns and extend the life of equipment.

Education

High School Diploma -

Van-Far
Vandalia, MO
05.2024

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Flexible Schedule
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Creative Problem-Solving
  • Customer Service Management
  • Team Collaboration and Leadership
  • Team Supervision
  • Conflict Resolution
  • Staff Supervision
  • Staff Training and Development
  • Goal Setting and Tracking
  • Motivational Leadership
  • POS System Operation
  • Safety processes and procedures
  • Inventory Counts
  • Assigning Work
  • Complaint resolution
  • Sales and Upselling
  • Shift Paperwork Completion
  • Issue Resolution
  • Role Modeling
  • Daily workflows
  • Staff Development
  • Policy Enforcement
  • Professional Appearance
  • Shift Scheduling
  • Client Support
  • Quality control assurance
  • Operations Management
  • Rules Enforcement
  • Production Reporting
  • Production Scheduling
  • Equipment Troubleshooting
  • Sales expertise
  • Quality Inspections
  • Employee Scheduling
  • Employee Attendance Monitoring
  • Policy and Procedure Enforcement
  • Technical Support
  • Drawer Assignments
  • Security Procedures Adherence
  • Account Management
  • Telemarketing expertise
  • Multitasking Abilities
  • Multitasking
  • Attention to Detail
  • Organizational Skills
  • Active Listening
  • Analytical Thinking
  • Teamwork and Collaboration

Timeline

Equiptment Manager

YMCA
03.2022 - 10.2023

Shift Leader

Dairy Queen Grill & Chill
12.2021 - Current

High School Diploma -

Van-Far

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Tarion McBride