TARIQ ABDULLAH

Logistic professional with a demonstrated ability to successfully manage multiple tasks in a fast-paced environment with an analytical approach. Additionally, successfully experienced in route planning for business efficiency and quality process, providing extraordinary solutions while charismatically working with teams to provide exemplary service. My professional passion is to propel a company by capturing business opportunities through exceptional customer service and proficient attention to detail.

• Proficient in Microsoft Office Suite of programs
• Meticulous Attention to detail
• Exceptional Customer Service
• Strong Work Ethic
• Thought Leader
• Ability to present to a variety of audiences
• Ability to think critically, analyze data and solve problems quickly and accurately
• Ability to work in a team oriented and fast-paced environment
• Ability to prioritize and handle a variety of tasks
• Continuous improvement mindset
• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to adapt to an ambiguous and changing environment
• Values a diverse and inclusive work environment

• Shipment Information Specialist, C.H. Robinson, 06/2016 - 07/2023, Monitored customer load board and information flow in the Transportation Management System, Maintained any team mailboxes, Performed relationship and knowledge-based exception management to any predefined processes, Documented and organize existing standard operating processes, Learned multiple job functions within assigned team, Facilitated customer calls and updates, identify when an outgoing call is needed to offer proactive answers, Met operational metrics, Conducted CHR systems trainings to external CHR customer representatives, Managed reconciliation of daily, weekly, monthly, and quarterly reports, Made fact-based suggestions on how customers can achieve their goals in utilizing CHR by understanding CHR’s value proposition, Acted as a resource and support for peers when needed, Understood and utilize CHR’s project-based delivery model to find process improvements and cost savings within area of responsibility and/or team
• Kitchen Crew, Swensons, 05/2014 - 06/2016, Cleaned all dishes, worked stations, cooked equipment, and food storage areas in accordance with food safety regulations, Washed, chopped, shredded, and grated ingredients for subsequent use by the chef, Swept and mopped floors, as required, Assisted with the unloading of deliveries, Stored ingredients according to prescribed food safety regulations., Assisted with the monitoring of inventory, Reported all damaged or faulty equipment to the kitchen manager, Packaged customers' leftover food upon request, Collaborated with kitchen staff, managed food orders to ensure efficient operations, Served as liaison between kitchen staff, supervisors, and operations manager, Ensured complete customer satisfaction with prompt service, accurate food orders, and efficient operations, Handled customer complaints and handled issues that may arise, Prepared and managed food orders, menus, and budgets, Ensured compliance with health and safety standards, Maintained open and cleared lines of communication with management and staff
• Custodian, Cracker Barrel, 01/2013 - 06/2014, Performed general cleaning and janitorial duties in the common areas of the building, Performed minor repairs and maintenance such as replaced light fixtures and unclogged pipes, Assisted in cleaning and sanitized restrooms and cafeteria, Performed limited grounds maintenance such as mowed and trimmed lawns and hedges and cleaned snow from sidewalks, Ensured heating and cooling systems were operational, Maintained a neat and orderly janitor's room; ensured cleaning and maintenance supplies were stocked, Washed windows, Assisted in examining school for safety hazards; reported deficiencies to lead custodian, principal, and/or school resource officer, Performed other related duties as assigned