Tariq Burks
Clayton,Ohio
Summary
Diligent and reliable Splicing Technician with superior work ethic and in-depth knowledge of telecommunications systems and equipment. Satisfy customers with expert installations, repair and maintenance. Protect company reputation by completing high-quality work with every assignment.
Overview
8
8
years of professional experience
Work History
Splicing Technician
Metronet
04.2023 - Current
- Operated single and mass fusion splicing equipment
- Improved signal strength and repaired problems by replacing worn devices and cables
- Corrected impairments or damage to fiber-optic lines
- Traveled to customers' premises to install, maintain and repair audio and visual electronic reception equipment and accessories
- Added new lines to serve residential and business customers, stringing cables between structures and achieving proper tension
- Investigated field conditions and developed procedures for installing new services for different configurations
- Located faults with site inspections, line testing and routine diagnostics
Fiber Technician
AT&T
03.2022 - 04.2023
- Conducted site surveys to validate customer's infrastructure deliverables
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points
- Performed troubleshooting to identify and correct problems end to end and network-wide
- Read blueprints and schematics to correctly place equipment
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Installed and configured new devices and system components
Universal Home Technician
COX COMMUNICATIONS
04.2018 - 10.2021
- Ensured network, system and data availability and integrity through preventative maintenance and upgrades
- Installed boxes, routers, telephone and home automation devices
- Completes paperwork accurately, and reports and records work order status updates via WFA/ARU and/or Dispatch
- Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
- Tested circuits and components to troubleshoot telecommunications equipment
- Monitored the Workforce Administration System (WFA) for schedule updates and current information
- Initiated or corrected computerized switches, switchboards and codes
- Tested equipment following installation or repair, verifying functionality and adherence to specifications
Education
High School Diploma -
Wayne High School
Huber Heights, OH06.2012
Associate of Arts - Media Development Technology
Miami Valley Career Technology Center
Clayton, OH05.2012
Skills
- Telecommunications Systems
- Cable splicing
- Design Principles
- Equipment Management
- Cable Management
- Process Improvement Initiatives
- Device Configuration
- Device Calibration
- Data Entry
- Fiber Testing
- Signal Quality Enhancements
- Windows & Mac OS
Timeline
Splicing Technician
Metronet
04.2023 - Current
Fiber Technician
AT&T
03.2022 - 04.2023
Universal Home Technician
COX COMMUNICATIONS
04.2018 - 10.2021
High School Diploma -
Wayne High School
Associate of Arts - Media Development Technology
Miami Valley Career Technology Center