Summary
Overview
Work History
Education
Skills
Certification
Timeline
TARIQ JAWAD

TARIQ JAWAD

Orlando,FL

Summary

DIRECTOR | PROJECT ADMINISTRATOR Experienced administrator with hands on applicable and transferable industry skills within competitive business markets. Expert in building top-producing revenue and customer care organizations through strategic marketing, operations, and management. Able to actively manage dynamic working environments and excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer relations. Proficiency in advanced Microsoft Office, basic network management, intermediate Adobe Suite, GE Centricity, Epic, and Sunrise xa. AREA OF EXPERTISE Relationship Management Strategic Market Planning Competitive New Products Social Marketing Training/Development Budgeting/Forecasting Pricing/Service Solutions Multi-Specialty Practice Analytics Expense Reduction Project Management Problem-solving Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director

Orlando Health
10.2013 - 01.2023
  • Responsible for business development and operations of Urology service line with 24 physicians in 13 locations
  • Heavily involved in recruiting physicians into the practice
  • Grew service line from 5 physicians to 24
  • Implemented two practice acquisitions to join service line
  • Secured coverage for ED call in 6 locations
  • Introduced APP utilization into the practices
  • One of the first practices to implement Call center to increase access.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Operations Manager

Orlando Health, Pediatric Specialties
06.2011 - 03.2013
  • Responsible for business operational management of Pediatric Specialty Practices with 14 practices and 32 physicians in 7 different locations
  • Recommend, develop and implement strategies to improve coding, case management, and charge entry departments
  • Part of team that developed a software upgrade to shift payer mix by 10%
  • Increased billing production within first 4 months
  • Achieved the honor of being ranked in the Top 30 of America’s Best Children’s Hospital for Orthopedics and Gastroenterology by the U.S
  • News and World Report 2011
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Operations Manager

Bariatric & Laparoscopy Center
03.2004 - 06.2011
  • Responsible for increasing productivity and streamlining practice operations and procedures for a private physician’s practice specializing in Bariatric surgery
  • Worked with physician and medical administrator to create “pathways” to use as handbooks for the practice
  • Supported website launch and acted as “webmaster” moderating forums, updating photos and pages
  • Set office standards for managing employee records, payroll, training, creating policies, and filing quarterly reports
  • Responsible for securing financing companies to offer patient financing options, and locating and securing patient database software to track Bariatric statistics and outcomes
  • Oversaw accounts payable, securing vendors relations and reducing overall operating costs and advertising budget by 5% with revenue increases by 11% in first year.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.

COO

BYBCF, LLC DBA Back Yard Burger
10.2005 - 09.2010
  • Helped secure area development agreement for four counties to operate as a franchisee and managed operations of a multimillion dollar franchise with sales in excess of $3 million for Back Yard Burgers, a Regional Quick Service Restaurant operating 150 stores in 16 states
  • Developed of two restaurants securing Real Estate, construction contracts, and permits and leading training team on two new store launches and Grand Openings
  • Coordinated policies, processes and systems for service quality and standards as a Franchise Advisory Board member
  • Performed restaurant operations including payroll, scheduling, inventory control, sales and quality control in attainment of top 2 sales positions in the company
  • Supervised over 60 employees in two locations in adherence to company standards and mission
  • Reviewed and evaluated employee development and promoted 4 managers from within the company
  • Coordinated and executed franchisor’s training plan and selected as a regional training store for Back Yard Burgers Corporate in 2007
  • Won First place in Taste of Ocala 2007, 2008, and 2009, and voted best burger by Gainesville Magazine in 2008
  • Helped design website to include loyalty programs, menu information, comment sections, and surveys
  • Introduced email and social marketing to increase sales in an inexpensive and efficient manner.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Developed quarterly business plans to evaluate cost projections.
  • Led operational oversight and budgetary supervision for [Number] [Type] locations.

Project Manager

JKR Properties, LLP
11.2005 - 09.2008
  • Secured full service project management of a nine acre office site development in disarray of 60% site completion for a partnership of physicians who invest in real estate and property holdings
  • Coordinated the planning and completion of the site development with city planners, engineers, and contractors
  • Listed and served as property sales contact agent successfully negotiating the sale of the property before completion and coordinating the closing date of sale with the city to acquire Certificate of Occupancy permit.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.

Education

MBA - Management

St. Leo University, Tampa, FL
05.2005

Graduated Cum Laude


B.A. - Business Administration, Management

St. Leo University, Tampa, FL
12.2004

Graduated Cum Laude

Skills

  • Campaign Development
  • Customer Service
  • Issue Resolution
  • Staff Development
  • Vendor Management
  • Business Development
  • Business Planning
  • Hiring and Recruitment Knowledge

Certification

  • MGMA Certified Medical Practice Executive (CMPE)

Timeline

Director - Orlando Health
10.2013 - 01.2023
Operations Manager - Orlando Health, Pediatric Specialties
06.2011 - 03.2013
Project Manager - JKR Properties, LLP
11.2005 - 09.2008
COO - BYBCF, LLC DBA Back Yard Burger
10.2005 - 09.2010
Operations Manager - Bariatric & Laparoscopy Center
03.2004 - 06.2011
St. Leo University - MBA, Management
St. Leo University - B.A., Business Administration, Management

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