Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Tariq Jones

Richmond,VA

Summary

Proven to enhance customer satisfaction and order accuracy, I leveraged my customer engagement and data entry skills at Walmart to exceed deadlines. My adeptness in complaint resolution and upselling strategies boosted sales and customer loyalty at Journeys Shoes, showcasing my commitment to excellence and attention to detail. Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

6
6
years of professional experience

Work History

Online Grocery Associate

Walmart
02.2024 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Sales Associate

Journeys Shoes
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier

McDonald’s
05.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Sales Associate

Kings Dominion Amusement Park
05.2018 - 01.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Bachelor Of Science - Mechanical Engineering

Old Dominion University
Norfolk, VA

Henrico High School
Richmond, VA
06.2021

Skills

  • Customer Engagement
  • Flexible scheduling
  • Order Accuracy
  • Complaint resolution
  • Shelf Stocking
  • Data entry proficiency
  • Upselling strategies
  • Customer Service
  • Planning and Organization
  • Attention to Detail
  • Decision-Making
  • Sales proficiency

Accomplishments

Through high school I was an active member in advanced choir, show choir where I was section leader and information coordinator. I was also accepted into the center for the art where I studied music theater. In college I was an active member on the cheer team where I had the position of fundraising chair and helped plan engagements.

Timeline

Online Grocery Associate

Walmart
02.2024 - Current

Sales Associate

Journeys Shoes
05.2023 - Current

Cashier

McDonald’s
05.2020 - 07.2021

Sales Associate

Kings Dominion Amusement Park
05.2018 - 01.2019

Bachelor Of Science - Mechanical Engineering

Old Dominion University

Henrico High School

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Tariq Jones