Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tariq McCargo

Middlesex,NC

Summary

Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Associate

Amazon
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Electrician Helper/Apprentice

JC Electric
04.2024 - 11.2024
  • Assisting other electricians with installing electrical systems and components in a commercial environment
  • Keeping a safe and hazard free work area along with the proper care of all tools and equipment
  • Installed and repaired technically specific electrical systems and electronic components for commercial buildings.
  • Secured brackets to bulkheads with screws and bolts and pulled wires through conduits.
  • Worked with contractors, clients and support workers to consistently complete projects, meeting schedule, and budget demands.
  • Tested, installed, and repaired electrical parts and systems for existing homes and new building projects.
  • Inspected electrical systems and equipment for any damage or wear to prevent malfunctions.
  • Complied with all safety standards and regulations to minimize risk of accidents or injuries.
  • Lifted heavy objects up to 50 pounds as part of daily tasks on job sites.
  • Maintained clean and organized work areas to ensure safety on job sites.
  • Drilled holes for wiring in wall studs, joists, ceilings, or floors.
  • Safely operated power tools such as drills, saws, and conduit benders.
  • Prepared conduits and fittings for installation by measuring, cutting, and bending them.
  • Cut, bent, and threaded conduit using hand and power tools.
  • Labeled wiring for easy identification during repairs or upgrades.
  • Dug trenches for underground wiring installations as per project requirements.
  • Installed wiring and components under supervision of licensed electrician.
  • Distributed materials around job sites as required ensuring timely completion of tasks.
  • Shadowed journeyman electrician to learn advanced tasks and hone abilities.
  • Measured and cut wiring for each new installation or repair project.
  • Rewired homes, businesses, commercial properties and building electric systems using hand tools.

Electrician Helper/Apprentice

Tidal Electrical Services, Inc
08.2023 - 02.2024
  • Assisting other electricians with installing electrical systems and components
  • Working with tools, installing conduit, electrical lighting, and other assigned activities
  • Keeping a safe and hazard free work area along with the proper care of all tools and equipment
  • Consulted with customers to understand current problems and determine goals for electrical systems and equipment upgrades.
  • Drilled holes and threaded wires and cables through ducts or conduits using hand and power tools.
  • Measured, cut, and bent wire and conduit for installation and assembly.
  • Complied with all safety standards and regulations to minimize risk of accidents or injuries.
  • Lifted heavy objects up to 50 pounds as part of daily tasks on job sites.
  • Measured, cut, and installed wire support systems, including trays and racks.
  • Maintained clean and organized work areas to ensure safety on job sites.
  • Drilled holes for wiring in wall studs, joists, ceilings, or floors.

Sprinkler Installer

Johnson Controls
04.2022 - 08.2023
  • Installing and prepping sprinkler systems for commercial/industrial use while making sure they are up to customer standards
  • Lifting, transporting, and maintaining items/supplies needed to complete the task
  • Ensured compliance with safety standards during all phases of work.
  • Inspected pipes and sprinkler systems to diagnose issues and plan repairs.
  • Used specialized tools to clear obstructions in pipes and drains.
  • Performed emergency repairs on broken pipes to minimize water damage.
  • Cut, assembled, and installed pipes with attention to existing infrastructure.
  • Installed, maintained, and repaired residential and commercial sprinkler systems.
  • Conducted routine maintenance on pipe systems to prevent leaks and ensure longevity.
  • Collaborated with crew members to uphold established equipment fire safety and performance standards for new installations.
  • Followed fire sprinkler installation design plans, communicating necessary changes to match pre-ordained parameters.
  • Installed, tested and repaired fire protection and suppression equipment, including sprinklers and water pumps.
  • Attached supports to ceiling joists to hold pipes in place and prevent sagging.

Customer Service Associate

Lowe's Home Improvement
03.2021 - 04.2022
  • Providing customer assistance such as transporting purchased goods to customer's vehicles, stocking, cleaning areas, and maintaining a positive personality
  • Addressed customer concerns and provided timely resolution to mitigate complaints.
  • Checked expiration dates and inspected products while following proper coding procedures.
  • Answered incoming telephone calls and provided information regarding store hours, location and policies.
  • Exceeded expectations when assisting customers.
  • Provided safe working conditions by maintaining clean and organized work areas per standards.
  • Performed cleaning, sweeping and other housekeeping functions to maintain business appearance.
  • Greeted guests entering or exiting store, answering questions, and directing to product locations or store departments.
  • Handled customer rushes during peak hours by adapting to fast-paced and high-pressure situations.
  • Identified customer needs to suggest appropriate products and services and increase satisfaction.
  • Assisted with receiving, product pricing and stock replenishment.
  • Worked closely with the team to meet or exceed service goals on a consistent basis.
  • Maintained up-to-date knowledge of product information to assist customers effectively.
  • Improved customer service procedures, policies, and standards based on feedback.
  • Calmly dealt with irate customers by offering constructive solutions in a professional manner.
  • Handled customer complaints, providing appropriate solutions and follow-ups within time limits.
  • Processed orders, forms, applications, and requests efficiently.
  • Updated customer accounts with accurate information after each interaction.
  • Provided key information to supervisors regarding customer issues or complaints.
  • Engaged with customers to understand needs, resolve issues, and answer product questions.
  • Met and exceeded daily service quality and performance goals.
  • Presented existing and prospective customers with valuable information to aid decision-making.
  • Used proven techniques to increase sales and promote high-value products.
  • Exchanged merchandise and refunded money to adjust customer accounts and resolve billing issues.
  • Referred customers to appropriate departments or personnel to swiftly resolve issues.

Customer Service Associate

Lowes Foods, LLC
04.2020 - 05.2021
  • Providing assistance and goods to customers while providing a helpful and positive attitude
  • Addressed customer concerns and provided timely resolution to mitigate complaints.
  • Checked expiration dates and inspected products while following proper coding procedures.
  • Updated customer accounts with accurate information after each interaction.
  • Identified upselling opportunities while maintaining excellent customer service standards.
  • Maintained up-to-date knowledge of product information to assist customers effectively.
  • Handled customer complaints, providing appropriate solutions and follow-ups within time limits.
  • Improved customer service procedures, policies, and standards based on feedback.
  • Worked closely with the team to meet or exceed service goals on a consistent basis.
  • Served as friendly first point of contact for customer inquiries.
  • Calmly dealt with irate customers by offering constructive solutions in a professional manner.
  • Made informed decisions under stressful circumstances.
  • Used proven techniques to increase sales and promote high-value products.
  • Presented existing and prospective customers with valuable information to aid decision-making.
  • Kept updated on available products, services and promotions.
  • Provided key information to supervisors regarding customer issues or complaints.
  • Met and exceeded daily service quality and performance goals.
  • Referred customers to appropriate departments or personnel to swiftly resolve issues.
  • Educated customers by explaining complex details in easy-to-understand terminology.
  • Engaged with customers to understand needs, resolve issues, and answer product questions.
  • Remained calm, composed and polite to deescalate aggressive customer behavior.
  • Managed time by prioritizing workload and juggling multiple tasks simultaneously.

Education

Bachelor of Science - Electrical Engineering

Wake Technical Community College, Raleigh, NC
02-2027

High school diploma - undefined

Southern Nash High School, Bailey, NC
05.2020

Skills

  • Construction
  • Customer service
  • Power tools
  • Analytical thinking
  • Loading and unloading
  • Digging trenches
  • Team collaboration
  • Safety protocols
  • Clean driving record
  • Hand tools
  • Computer skills
  • Electrical experience
  • Commercial construction
  • Residential construction
  • Pipe threading
  • OSHA compliance
  • Job site safety
  • Time management abilities
  • Task prioritization
  • Equipment operation
  • Power tool operation
  • Teamwork
  • LED lighting installation
  • Verbal and written communication
  • Color vision
  • Self motivation
  • String cables
  • Conduit bending
  • Continuous improvement
  • Wiring Circuitry
  • Problem-solving
  • Physical stamina
  • Reliability
  • Effective communication
  • Multitasking
  • Basic repairs
  • Job site cleanup
  • Tool maintenance
  • Active listening
  • Adaptability
  • OSHA requirements
  • Professional demeanor
  • Critical thinking
  • Problem-solving abilities
  • Package handling
  • Deadline adherence
  • Teamwork and collaboration
  • Time management skills
  • Punctual and reliable
  • Attention to detail
  • Safe driving record
  • Positive attitude

Certification

  • OSHA 10, 08/01/23
  • Present Driver's License, 02/01/20, 02/29/28

Timeline

Delivery Associate - Amazon
11.2024 - Current
Electrician Helper/Apprentice - JC Electric
04.2024 - 11.2024
Electrician Helper/Apprentice - Tidal Electrical Services, Inc
08.2023 - 02.2024
Sprinkler Installer - Johnson Controls
04.2022 - 08.2023
Customer Service Associate - Lowe's Home Improvement
03.2021 - 04.2022
Customer Service Associate - Lowes Foods, LLC
04.2020 - 05.2021
Southern Nash High School - High school diploma,
Wake Technical Community College - Bachelor of Science, Electrical Engineering

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Tariq McCargo