Cybersecurity professional with expertise in Security Operations Centers, focusing on incident response and threat monitoring. Led tier 2 escalations and mentored analysts, enhancing overall investigation efficiency. Developed playbooks and orchestration filters that streamlined incident triaging and improved operational workflows.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Security Analyst - L2
Toyota Financial Services
Plano, TX
08.2025 - Current
Led tier 2 escalations as contact for complex security alerts.
Mentored level 1 analysts, enhancing investigation and analysis capabilities.
Authored incident response playbooks and runbooks, standardizing investigation procedures.
Developed orchestration filters, eliminating unnecessary alert workloads.
Established centralized documentation hub, ensuring quick access to environment-specific information.
Centralized email notification workflow, preventing missed intake requests from external IT and SOC teams.
Collaborated with IT and engineering teams to design solutions for unique alert triaging challenges.
Critical Start
Principal SOC Analyst
Plano, TX
08.2022 - 08.2025
Analyzed approximately 6,500 alerts across various security platforms and industries, consistently leading in the accuracy of threat analysis.
Developed comprehensive training materials on SOC operations for future analysts to better triage alerts across various security platforms.
Assisted the team lead with client responses and support tickets, while proactively engaging customers to prevent future triaging issues, improving overall service efficiency.
Help Desk Technician
Fluid IT Technology Group
Plano, TX
03.2022 - 08.2022
Managed Microsoft Azure accounts, primarily focusing on Azure Active Directory.
Troubleshot IT issues across multiple departments, providing remote support and system administration.
Researched and resolved technical issues, enhancing internal security measures for clients.
Education
Associate of Applied Science - Cloud Computing
Dallas College
Dallas, TX
Skills
Incident Response: Hands-on experience with containment, investigation, and reporting
Playbook Development: Skilled in creating and documenting security processes
Threat Monitoring: Experience in SOC environments with proactive threat detection
Threat Hunting: Expertise in identifying, containing, and remediating threats
Technical Tools: CrowdStrike Falcon, Microsoft Security Suite, KnowBe4 PhishER
Communication: Strong written and verbal communication, simplifying complex incidents
Critical Thinking: Analytical skills for effective threat detection and response
Certification
CompTIA Security+
CompTIA CASP+
Microsoft AZ-900
Security Blue Team Level 1
Affiliations
Engaged in educating and mentoring the youth in the space of technology, giving them the basic skillsets needed to start a career within a technology path.