Tariq Sankar
BROOKLYN,NY
Summary
Project management professional with proven track record of delivering impactful solutions for clients. Known for fostering collaborative team environments and consistently driving projects to successful completion. Adept at adapting to changing project needs and providing strategic insight.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Consultant
Sears Holding Corporation
Melville
03.2016 - 06.2018
- Developed project plans that identified key milestones and tasks, helping cross-functional teams complete projects on time and within budget.
- Monitored and reported on project progress to ensure that deadlines and budgets were met.
- Monitored project progress, ensuring adherence to deadlines and quality standards.
- Facilitated stakeholder meetings to gather requirements and provide project updates.
- Collaborated with cross-functional teams to define project scope and objectives.
- Developed comprehensive project plans, outlining tasks, timelines, and resource allocation.
- Identified potential risks and implemented mitigation strategies throughout project lifecycle.
Eligibility Specialist
Department of Social Services
Long Island City, NY
11.2024 - Current
- Evaluated applications for eligibility in various assistance programs.
- Conducted interviews to gather necessary information from applicants.
- Reviewed documentation to ensure compliance with regulations and policies.
- Collaborated with team members to streamline application processing workflows.
- Provided guidance to clients on program requirements and application processes.
- Collaborated with multidisciplinary teams to enhance client support services.
- Streamlined documentation processes, improving efficiency in case processing workflows.
- Trained new staff on eligibility determination procedures and best practices.
- Led initiatives to improve service delivery, resulting in enhanced client satisfaction rates.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained scope of different available benefits.
- Processed and certified documents for accuracy and compliance with government regulations.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Developed strong rapport with clients by effectively communicating complex program requirements and processes.
- Trained staff on current eligibility requirements and policies.
- Conducted extensive research on available resources to connect clients with appropriate community services and support networks.
- Established trust with clients by consistently demonstrating empathy, professionalism, and a commitment to their wellbeing.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Supported continuous improvement initiatives within the agency through active participation in training sessions and workshops.
- Assisted clients in overcoming barriers to self-sufficiency through targeted interventions and resource coordination.
- Improved data accuracy with diligent maintenance of applicant records and database management.
- Reduced errors in eligibility determination by conducting regular audits and feedback sessions for continuous improvement.
Senior Insurance Broker
United HealthCare
Long Island
07.2017 - Current
- Qualify clients for Medicare/Medicaid and health insurance companies.
- Negotiated favorable terms and up-to-date rates with a variety of insurance providers, resulting in cost savings for customers.
- Develop annual comprehensive plans in collaboration with key stakeholders, with targeted goals, objectives, methods, quantifiable outcomes and timelines which will achieve budgeted goals.
- Provide clients with optimal guidance and insurance planning based on industry expertise and predictions of market trends.
- Prepare detailed reports, proposals, and recommendations for customers and health insurance teams.
- Attend and active participation in United Health meetings regarding sales and marketing goals and strategies.
- Analyzed client needs to provide tailored insurance solutions.
- Developed and maintained strong relationships with clients and stakeholders.
- Facilitated policy renewals, ensuring compliance with regulations.
- Conducted market research to identify emerging trends and opportunities.
- Collaborated with underwriting teams to optimize risk assessments.
- Mentored junior brokers, enhancing team performance and knowledge sharing.
- Led training sessions on industry best practices and product offerings.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Calculated quotes and educated potential clients on insurance options.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Participated in ongoing professional development, staying current with insurance best practices and emerging industry trends.
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
- Reported policy changes and company conditions affecting customer satisfaction.
- Met with prospective customers and business owners in homes, businesses, and other settings.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Advised small businesses on selecting employee benefit packages that balanced cost-effectiveness with comprehensive offerings.
- Contributed to company growth through participation in industry events, conferences, and seminars promoting our services.
- Expanded the company''s client base through effective networking and relationship-building strategies.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Called potential clients to set up appointments according to mutual availability.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Educated clients on insurance policies and procedures.
Insurance Broker
Senior Services of North America
Long Island
12.2016 - 06.2017
- Developed and maintained relationships with business partners at Senior Services of North America to identify new opportunities and increase sales.
- Developed a customized insurance portfolio for high net worth clients that provided the best coverage for their individual needs.
- Educated clients on various insurance policies and coverage levels, helping them make informed decisions.
- Generated weekly, monthly, and quarterly reports for stakeholders to track performance and identify areas for improvement.
- Analyzed claims data to identify trends and adjust coverage levels to minimize risk and maximize cost savings.
- Assisted clients with filing claims and resolving disputes with insurance companies, resulting in a swift resolution.
Station Agent
Metropolitan Transit Authority (MTA)
New York
07.2007 - 11.2008
- Maintained a clean and organized work station to ensure cleanliness and safety.
- Resolved customer inquiries in a timely manner, adhering to customer service standards and corporate policies to ensure customer satisfaction.
- Handled customer inquiries with empathy and professionalism.
- Maintained accurate records of customer interactions and transactions.
Payroll Manager
Friends of Crown Heights Educational Centers
Brooklyn, New York
06.2005 - 06.2007
- Developed and implemented lesson plans based on student needs and abilities, resulting in improved student engagement and satisfaction.
- Monitored student progress and created reports to track student performance.
- Assessed student learning styles and adapted instruction accordingly to maximize student understanding.
- Monitored student progress and provided timely feedback to enhance student learning.
- Implemented staff training programs to improve operational efficiency and service delivery effectiveness.
- Analyzed program outcomes, making data-driven decisions to enhance service offerings and impact measurement.
- Mentored team members, fostering professional growth and promoting a collaborative work environment.
- Managed and motivated employees to be productive and engaged in work.
- Led initiatives to enhance educational programming and community engagement within local neighborhoods.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Broker License -
AHIP - America's Health Insurance Plans
New York01.2016
Broker License - undefined
NYS Life, Accident & Health Insurance
New York01.2016
BBA -
CUNY Brooklyn College
Brooklyn, NY06-2028
Associate of Arts -
Kingsborough Community College
Brooklyn, NY06.2011
Skills
- Customer Service
- Project Management
- Problem Solving Skills
- Microsoft Office
- Sales
- Project control
- Leadership skills
- Worksite safety
- Collaborative mindset
- Organization skills
- Multi-tasking skills
- Quality control
- Client communications
- Client relations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved quota goals through effective time mangement.
Certification
AHIP Medicare Fraud, Waste and Abuse
DSS Racial Equity, Anti-Bias, and Trauma Informed Care Social Service
2026 UnitedHealthcare Servicing
Department of Financial Services Licensed Insurance Agent
Department of Social Services SNAP Mandated Training
Department of Social Servies HRA HIPAA Compliance
NYC Transit Station Agent Induction
NYC Commission of Human Rights Confronting Sexual Harassment
Timeline
Eligibility Specialist
Department of Social Services
11.2024 - Current
Senior Insurance Broker
United HealthCare
07.2017 - Current
Insurance Broker
Senior Services of North America
12.2016 - 06.2017
Project Consultant
Sears Holding Corporation
03.2016 - 06.2018
Station Agent
Metropolitan Transit Authority (MTA)
07.2007 - 11.2008
Payroll Manager
Friends of Crown Heights Educational Centers
06.2005 - 06.2007
Broker License - undefined
NYS Life, Accident & Health Insurance
Broker License -
AHIP - America's Health Insurance Plans
BBA -
CUNY Brooklyn College
Associate of Arts -
Kingsborough Community College