Tariq Wylie
Atlanta,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery, proven multitasking abilities, and an ever growing understanding in all thing business. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Lead
Food Lion
Rock Hill, SC
11.2019 - 08.2022
- Greeted customers and listened closely to problems described to determine solutions.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Trained, oversaw and mentored new team members on cashier, cart attending, and greeting customers.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Warehouse Stocker
Unique Loom
Chester, SC
12.2020 - 08.2021
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Salesperson
Weed Man Lawn Care
Rock Hill, SC
03.2021 - 06.2021
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
Restaurant Team Member
Bojangles' Famous Chicken 'n Biscuits
Rock Hill, SC
05.2018 - 08.2018
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
Education
Bachelor of Arts - Accounting And Finance
Morehouse College
Atlanta, GA05.2024
Skills
- Customer Retention Strategies
- Productivity Standards
- Customer Service Excellence
- Financial Due Diligence
- Focus and Relentless
Timeline
Salesperson
Weed Man Lawn Care
03.2021 - 06.2021
Warehouse Stocker
Unique Loom
12.2020 - 08.2021
Customer Service Lead
Food Lion
11.2019 - 08.2022
Restaurant Team Member
Bojangles' Famous Chicken 'n Biscuits
05.2018 - 08.2018
Bachelor of Arts - Accounting And Finance
Morehouse College
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