Summary
Overview
Work History
Education
Skills
Timeline
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Tarique Thompson

Summary

Experienced and results-driven manager with a proven track record of leading cross-functional teams to achieve strategic objectives. Adept at fostering a collaborative work environment, implementing effective processes, and optimizing organizational efficiency. Strong analytical and decision-making skills coupled with excellent communication abilities. Committed to continuous improvement and cultivating high-performance teams for sustained success in dynamic business environments.

Overview

6
6
years of professional experience

Work History

General Manager

Planet Fitness
Danbury, CT
09.2023 - Current
  • Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
  • Ensured customer satisfaction before, during, and after all work
  • Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time
  • Encouraged team members to work together to achieve profit and performance objectives
  • Was in charge of weekly payroll management and submission
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets
  • Aided regulatory compliance by supervising all audits to ensure protocol adherence
  • Organized budgets, oversaw P&Ls, and consistently met margin targets to stay on track with growth plans
  • Supervising the cleaning and maintenance of all equipment and facilities, as well as ensuring compliance with all health and safety regulations
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.

Branch Manager

Hertz Car Rental
Bedford Hills, NY
12.2019 - 09.2023
  • Assist the branch's portfolio growth by identifying cross-sell opportunities, developing dependent relationships, and increasing client acquisition as needed
  • Created sales, relationship, and credit strategies to meet revenue and service objectives
  • Weekly and monthly reports are produced by me
  • Evaluated budget plans and current costs in order to forecast trends and make recommendations for changes
  • Hired, trained, and mentored 6 employees after recruiting, interviewing, and hiring them
  • I also implemented a mentoring program to encourage positive feedback and engagement
  • Hold weekly staff meetings to keep employees motivated and informed of business operations
  • Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
  • Maintain an environment of positive employee relations
  • Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel
  • Goals for the coming year are being planned in a strategic manner
  • Drove my branch to become the top selling location in the District within the first few months of operation.

Manager Trainee

Enterprise Rent-A-Car
Laurel, MD
08.2018 - 11.2019
  • Established project timelines and kept teams on track to meet milestones on time
  • Was in charge of the requirements, gap analysis, training, and development of new programs, as well as their implementation
  • Shared best practices with on-site and external personnel to align efforts and goals
  • Met with customers to keep up to date on their needs and preferences, resolve issues, and promote brand loyalty every day
  • Serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and being very attentive to provide excellent sales service
  • Upholding company standards by ensuring cars are presentable to customers
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Contributes to a positive and inclusive work environment.

Education

Bachelor of Arts - Human Relations

High Point University
High Point, NC
05-2017

Minor - Coaching

High Point University

Skills

  • Communication
  • Problem Solving
  • Time Management
  • Collaboration
  • Initiative and Protectiveness
  • Data-Entry
  • Coding
  • Relationship Building
  • Marketing
  • Excel
  • Problem Solving
  • Team Player
  • Technical Knowledge
  • Organization

Timeline

General Manager

Planet Fitness
09.2023 - Current

Branch Manager

Hertz Car Rental
12.2019 - 09.2023

Manager Trainee

Enterprise Rent-A-Car
08.2018 - 11.2019

Bachelor of Arts - Human Relations

High Point University

Minor - Coaching

High Point University

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Tarique Thompson