Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tarita Spencer

BRANDYWINE,MD

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Manager

Piano Keys Restaurant and Lounge
05.2024 - Current
  • Oversaw daily operations and maintained service standards at Piano Keys Restaurant and Lounge.
  • Managed customer inquiries and resolved issues to enhance guest experience.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Operated the Point of Sale (POS) system for all transactions.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Completed point of sale opening and closing procedures.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe environment for staff and customers.
  • Managed and motivated employees to be productive and engaged in work.

Licensed Private Investigator

Self Employed
09.2023 - Current
  • Collaborated with law enforcement agencies to share information, leading to successful case outcomes.
  • Developed strong professional relationships with clients, ensuring trust and confidence in the investigative process.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Provided unparalleled customer service while managing multiple high-profile investigations concurrently.

Bartender

Self Employed Creations by Redz
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Event Coordinator

Self Employed Ra'Diant Events by Tarita
01.2010 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.

Education

High School Diploma -

Suitland High School
Suitland, MD

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Operations management
  • Project planning
  • Conflict resolution

Accomplishments

  • Insured all patrons were pleased with any experience that I was a part of.
  • Ensured safety from beginning to end.
  • Displayed top tear customer service.

Languages

English
Native or Bilingual

Timeline

Manager

Piano Keys Restaurant and Lounge
05.2024 - Current

Licensed Private Investigator

Self Employed
09.2023 - Current

Bartender

Self Employed Creations by Redz
06.2022 - Current

Event Coordinator

Self Employed Ra'Diant Events by Tarita
01.2010 - Current

High School Diploma -

Suitland High School