Tariyah Harris
Charlotte,NC
Summary
Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Confidential
03.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Office Assistant
Heartland Dental
05.2022 - 02.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
high school graduate -
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Call center experience
- Money handling abilities
- Customer satisfaction measurement
- Coordination
- Account Management
- Stock management
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Achieved Result through effectively helping with Task.
Certification
Driver's License, 03/01/23, 08/01/31
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Customer Service Representative
Confidential
03.2024 - 09.2024
Office Assistant
Heartland Dental
05.2022 - 02.2024
high school graduate -
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