Tarkeaya Leonard
Kellyton
Summary
Detail-oriented professional with over 16 years of experience in data entry and a strong background in bookkeeping and accounts receivables. Expert in compiling, sorting, and verifying data accuracy; adept at maintaining financial records and resolving discrepancies. Seeking an administrative role in a remote environment to leverage meticulous record-keeping and data management skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Accounts Receivables/Bookkeeper/Data Entry Clerk
Farmers Home Furniture
11.2008 - 09.2024
- Manage billing operations, including accounts payable and receivable, ensuring timely and accurate financial transactions
- Address and resolve customer grievances, improving client satisfaction and fostering positive relationships
- Maintain meticulous financial records, perform reconciliations, and report any discrepancies to uphold the integrity of financial data
Data Entry /Customer Service Representative
Arise Work From Home
09.2020 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Call Center Representative
WestAtHome
12.2012 - 04.2013
- Addressed customer inquiries, providing detailed information on products and services to enhance customer satisfaction
- Processed account transactions including order fulfillment, cancellations, and account creation, ensuring accuracy and customer confidentiality
- Promoted additional services and products to customers, contributing to revenue growth through strategic up-selling
Data Entry Clerk
HDI Solutions
02.2007 - 01.2008
- Ensured the integrity of database information by meticulously verifying and sorting data inputs
- Identified and rectified inconsistencies and errors in data entries to maintain data quality standards
Education
Associate's Degree - Applied Science for General Business
Central Alabama Community College
Skills
- Attention to detail
- Organization
- Problem-solving
- Adaptability
- Critical thinking
- Communication
- Time management
- Accounts receivable
- Bookkeeping
- Invoice processing
- Bank statement reconciliation
- Accounts payable
- Data inputting
Certification
Data Analytics, Google, 2023
Timeline
Data Entry /Customer Service Representative
Arise Work From Home
09.2020 - 08.2021
Call Center Representative
WestAtHome
12.2012 - 04.2013
Accounts Receivables/Bookkeeper/Data Entry Clerk
Farmers Home Furniture
11.2008 - 09.2024
Data Entry Clerk
HDI Solutions
02.2007 - 01.2008
Data Analytics, Google, 2023
Associate's Degree - Applied Science for General Business
Central Alabama Community College
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