Tarlecia Littlejohn
Columbus,OH
Summary
Dedicated healthcare professional with extensive experience at Nationwide Children’s Hospital, adept in patient care and vital signs monitoring. Excelled in providing compassionate support and maintaining high standards of patient safety. Demonstrated strong organization and critical thinking skills, significantly enhancing patient satisfaction and care efficiency. Proven track record in improving patient comfort and streamlining administrative tasks.
Overview
24
24
years of professional experience
Work History
Unit Clerk
Nationwide Children’s Hospital
01.2020 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
- Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
- Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
PCA
Nationwide Children’s Hospital
04.2017 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
State Tested Nursing Assistant
Candlewood Park Health
04.2001 - 03.2017
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
- Improved patient care by providing compassionate and attentive assistance with daily living activities.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Diploma -
Glenville High School
Cleveland, OH1997
Skills
- Multi-line phone system
- Supply restocking
- Strong organization
- Supply requisition
- Arranging transportation
- Unit administrative support
- Faxing orders
- Admitting management
- Customer service
- Time management
- Data entry
- Epic systems
- Supply ordering
- HIPAA compliance
- Collaboration and teamwork
Timeline
Unit Clerk
Nationwide Children’s Hospital
01.2020 - Current
PCA
Nationwide Children’s Hospital
04.2017 - Current
State Tested Nursing Assistant
Candlewood Park Health
04.2001 - 03.2017
Diploma -
Glenville High School
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