Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taron Bacote

Greensboro,NC

Summary

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.

Overview

2
2
years of professional experience

Work History

Movie Theater Employee

Red Cinemas
01.2024 - Current
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Worked with other staff members for smooth theater operations.
  • Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Provided exceptional customer service to promote positive movie-going experience.
  • Secured theater at end of each shift to prevent theft of theater items.
  • Trained new employees on company policies and procedures, fostering a productive work environment.
  • Contributed positively to a welcoming atmosphere within the theater by greeting guests upon arrival and thanking them upon departure.
  • Performed regular maintenance tasks on theater equipment, prolonging their lifespan and functionality.
  • Performed routine inspections of theater to identify safety hazards.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Enforced theater policies to maintain enjoyable viewing experience for all customers.
  • Provided exceptional guest service, resulting in repeat visits from satisfied customers.
  • Sold admission, processed payments, and issued tickets.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.

Movie Theater Employee

Regal Cinemas
02.2023 - 12.2023
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Worked with other staff members for smooth theater operations.

Customer Service Associate (Seasonal)

Party City
08.2022 - 11.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cross-trained and backed up other customer service managers.

Education

High School Diploma -

Piedmont Classical High School
Brown Summit, NC
05.2024

Skills

  • Excellent customer service
  • Strong Work Ethic
  • Cash handling proficiency
  • Cleanliness Maintenance
  • Food safety knowledge
  • Ticket sales expertise
  • Concession Management
  • Scheduling flexibility
  • Team Collaboration
  • Cleaning and sanitizing
  • Problem-Solving

Timeline

Movie Theater Employee

Red Cinemas
01.2024 - Current

Movie Theater Employee

Regal Cinemas
02.2023 - 12.2023

Customer Service Associate (Seasonal)

Party City
08.2022 - 11.2022

High School Diploma -

Piedmont Classical High School

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Taron Bacote