Proactive problem solver with track record of working to complete pre-flight operations in a timely manner. High energy, safety mindset, exceptional customer relationships, ensuring that everyone follows security regulations and that the flight deck is secured.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Utilities Technician
Nucor Steel - Decatur, L.L.C.
05.2024 - Current
Receive and inspect incoming shipments for damages & defects
Coordinate with carriers to schedule pick-up, delivery of shipments, communication with customers
Ensure proper storage and handling of incoming and outgoing products
Maintain accurate records of all incoming and outgoing shipments
Communicate with suppliers, customers, and internal departments regarding shipping and mill
Load and unload trucks with/without tarp
Maintain safe working environment, clean, organized shipping and receiving area
Flight Attendant
United Airlines
08.2023 - 11.2023
Provide exceptional customer service
Maintain a safe and memorable travel experience for passengers
Assist passengers stow carry-on luggage, saving 15% more cargo space through efficient stowing techniques
Ensure adherence to FAA & company regulations, use mediation training to defuse high-level situations
Served meals & refreshments & provided exceptional service to passengers, received 93% positive feedback from passengers' surveys
Conducted thorough aircraft preflight procedures
Film Processor/Chemical Mill Blending Operator
3M
05.2022 - 07.2023
Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples
Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance
Set up and operate production equipment
Troubleshoot problems with equipment, devices
Maintain inventory of job
Clean production equipment or work areas
Select cleaning materials, tools, or equipment
Quality Project Supervisor
Stratosphere Quality
01.2021 - 07.2022
Conduct potential candidates' interviews, prepare onboarding documents, including I-9 forms and daily data entry
Recruiting and screening potential candidates maintain companies' safety procedures and practices
Exceptional customer relationships with various vendors
Responsible for ensuring all teams within assigned location(s) are operating according to standards and requirements, including safety, maintaining production & quality inventory reports
Develop work instructions and train team leaders and inspectors on proper procedures relevant to the project and maintain exceptional customer service
Excellent interpersonal skills and problem-solving skills, multitask calmly and efficiently in a high-stress and fast-paced environment
Assembly Line Operator
Polaris Industries
04.2017 - 12.2020
Prepare or build up vehicle parts, subsystems, and components, perform checks, and inspect to ensure good quality, maintain a safe and secure environment, and train new hires
Use of essential tools including electric, manual, and air tools
Safe operation of all machines/equipment essential in performing duties assigned
Maintain a neat, clean, and orderly work area
Solar Invertor Production Shift Supervisor
Fronius USA
05.2014 - 01.2017
Achieve production targets and endeavor to continuously improve production processes and equipment
Supervision of workforce to include directing workforce, quality systems, scheduling, evaluating and disciplining production, and packaging employees
Ensuring safety procedures and processes occur in plant and under OSHA rules and regulations
Oversee daily factory production, ensuring that handover from shift to shift is carried out in an efficient manner especially in relation to handoff of shortages and maintenance issues
Table Games Supervisor/Dealer/Cashier/Credit Clerk
Majestic Star Casino
03.1996 - 09.2014
Supervise casino table games operations, make sure all gaming rules, state laws, and federal regulations are followed
Cash & chip handling throughout casino, manage table games staff
Provide exceptional customer service and maintain a safe and secure environment for employees and customers
Excellent interpersonal skills and problem-solving skills, multitask calmly and efficiently in a high-stress and fast-paced environment
Participate in all safety procedures and practices
Ability to resolve technical and conflict issues, computer data entry customers' information
Record large cash and credit transactions in the casino when required by federal or local laws and complete the appropriate paperwork
Education
Bachelor's degree - Debugging and Troubleshooting, Safety, Develop & implement automated testing procedures, Technical documentation, Developing new user interfaces, Software development, System administration, Adding code comments, Agile Development methodologies, Designing algorithms, Data base management, Problem solving, and Customer Service, Computer Programming
Strayer University
Washington, Washington, D.C.
09.2024
Industrial Technology - Process Technician
IVY TECH COMMUNITY COLLEGE
East Chicago, Indiana
01.2011
Certification
Hazardous Waste Operations & Emergency Response Training
Certificate in Flight Attendant Training
CPR & AED Certified
Emergency Response
AED Certified
CPR
Timeline
Utilities Technician
Nucor Steel - Decatur, L.L.C.
05.2024 - Current
Flight Attendant
United Airlines
08.2023 - 11.2023
Film Processor/Chemical Mill Blending Operator
3M
05.2022 - 07.2023
Quality Project Supervisor
Stratosphere Quality
01.2021 - 07.2022
Assembly Line Operator
Polaris Industries
04.2017 - 12.2020
Solar Invertor Production Shift Supervisor
Fronius USA
05.2014 - 01.2017
Table Games Supervisor/Dealer/Cashier/Credit Clerk
Majestic Star Casino
03.1996 - 09.2014
Bachelor's degree - Debugging and Troubleshooting, Safety, Develop & implement automated testing procedures, Technical documentation, Developing new user interfaces, Software development, System administration, Adding code comments, Agile Development methodologies, Designing algorithms, Data base management, Problem solving, and Customer Service, Computer Programming