TaRonda Mikell
Sandy Springs,GA
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Dentfirst Dental Care
Norcross, GA
01.2024 - Current
- Support periodontists during various periodontal treatments, including scaling and root planing, periodontal surgeries, and dental implant placements. Prepare and sterilize instruments, and ensure all necessary materials are readily available.
- Provide comprehensive patient care by explaining procedures, answering questions, and offering post-treatment care instructions. Assist patients in understanding periodontal health and maintenance.
- Take and develop dental radiographs, including periapical and bitewing X-rays, to assist in diagnosing and planning periodontal treatments. Ensure accurate imaging for precise treatment planning.
- Maintain accurate patient records and charting of treatment progress. Manage appointment scheduling, patient follow-ups, and handle necessary documentation and billing related to periodontal procedures.
- Conduct patient interviews to gather medical histories, assess periodontal health, and discuss treatment options. Provide clear explanations of procedures and address patient concerns to enhance comfort and cooperation.
- Accurately document patient progress, treatment plans, and clinical notes in electronic health records (EHR). Ensure all records are updated and maintained in compliance with legal and regulatory requirements.
- Provide detailed post-treatment instructions to patients, including care for surgical sites, dietary recommendations, and oral hygiene practices. Schedule follow-up appointments to monitor recovery and progress.
- Assist in managing patient flow and maintaining an organized office environment.
- Work closely with periodontists, dental hygienists, and other dental staff to ensure seamless patient care and efficient workflow. Participate in team meetings and contribute to continuous improvement initiatives.
Front Desk Receptionist/Dental Assistant
Tempmee/Princess Staffing
Atlanta, GA
09.2022 - 01.2024
- Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients.
- Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies.
- Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options.
- Present treatment plans and give estimates of treatment costs in an effective manner.
- Achieve collection goals.
- Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily.
- Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided.
- Collect payment from patients prior to visit and allocate accordingly.
- Batch insurance claims accordingly.
- Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances.
- Provided strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
- Basic insurance verification, ensuring accurate patient identity and appt copay.
- Troubleshoot and resolve problems promptly.
- Answered internal and external calls in a friendly and helpful manner
- Schedule, maintain, and confirm appointments.
- Navigate multiple applications simultaneously with comfort.
- Manage social media accounts as well as content creation.
- Collected payment.
Front Office Receptionist
Giant Smiles
Manhattan Beach, CA
01.2021 - 08.2022
- Greet patients as they arrive and answering the phones.
- Schedule and cancel patient appointments.
- Office duties including document filing, scanning, and creation
- Managing office inventory and supplies.
- Translate dental services into proper billable codes.
- Preparing patients’ charts and daily schedules.
- Communicate with dental insurance providers to determine if patients are required to make co- payments.
- Maintain recalls
- Verifying methods of payment and collecting payments as needed.
- Updating patient records and documenting recent treatments and procedures.
- Processing and managing dental claims with accuracy.
- Complete insurance breakdown.
- Coordinate patients treatment
- Trace claims
- Promote a clean and safe environment
- Fabricate whitening trays.
- Taking & pouring dental impressions
- Provide excellent chair-side manners showing compassion and empathy.
- Take x-rays
Dental Assistant
Natalia Homyak, Dds
Marina Del Rey
04.2019 - 11.2020
- Sterilized instruments and prepared equipment for all procedures.
- Greeted patients, scheduled appointments and provided clerical support.
- Briefed lead doctor of high-priority issues, emergencies, and complications.
- Tracked lab cases.
- Maintained compliance with OSHA standards, blood borne pathogen regulations, and sterilization.
- Assisted w/ CEREC crowns.
- Assisted in four handed dentistry such as crowns,veneers,full-mouth. cases,and delivery of implant crowns.
- Took inventory, stocked all supplies, instruments and medication.
Lead Dental Assistant
Benevolence Health Care
Los Angeles, CA
05.2016 - 03.2017
- Prepared patients for the oral examination, including making them comfortable in the exam chair.
- Organized and maintain lab equipment
- Scheduled appointments and follow up with patients.
- Properly took, develop x-rays, usually under the direction of the dentist.
- Prepared treatment rooms, instruments, and tray setups for dental procedures, including sterilization.
- Recorded medical and dental histories and the vital signs of patients.
- Provided aftercare, including drying patients' mouths and providing oral hygiene instructions.
- Trained new hires
- Ordered and maintained all initial inventory.
- Assisted in the opening of this FQHC.
- Managed back office flow.
Education
Dental Assisting
UEI College - Gardena
Gardena, CA12-2013
High School Diploma -
Rialto High School
Rialto, CA06-1999
Skills
- Inventory Management
- Procedure Support
- Patient Education
- Dental Hygiene
- Instrument preparation
- Clinical Support
- Patient Relations
- Patient Services
- Strong writing and verbal skills
- Dental terminology knowledge
- Dental Radiography
- Office Management
- Chair-side support
- Knowledgeable in Dentrix,Open Dental, Eagle Soft
- Disinfecting rooms and equipment
- First Aid Training
- Strong manual dexterity
- Appointment Scheduling
- Stress management techniques
- Regulatory Compliance
- Team Collaboration
- Periodontics
- Dental staff support
- Dental impressions
- Medical Records Management
- Oral Surgery
- OSHA Regulations Knowledge
- Insurance Billing
Timeline
Dental Assistant
Dentfirst Dental Care
01.2024 - Current
Front Desk Receptionist/Dental Assistant
Tempmee/Princess Staffing
09.2022 - 01.2024
Front Office Receptionist
Giant Smiles
01.2021 - 08.2022
Dental Assistant
Natalia Homyak, Dds
04.2019 - 11.2020
Lead Dental Assistant
Benevolence Health Care
05.2016 - 03.2017
Dental Assisting
UEI College - Gardena
High School Diploma -
Rialto High School
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