Tarra Garner-Jones
Bookstore Manager/Paraprofessional
Michigan City,IN
Summary
Detail-oriented Bookstore Retail Manager with over 10 years of retail management experience. Analytical problem solver and critical thinker with remarkable decision-making skills with the ability to multitask. Excellent cash handling and organizational skills. Highly effective at promoting positive relationships. Likeable personality and customer-focused background.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
MCHS Bookstore Manager/Paraprofessional
MCAS
Michigan City, IN
09.2009 - Current
- Opening & Closing store duties which include counting the register, balancing the cash register to the beginning cash amount daily, and keeping track of store sales & inventory
- Deposit cash and checks generated by sales and completing the necessary forms given by the school treasurer
- Provide customer service to staff, students, and community members
- Train students by initiating activities that will teach job skills in the area of retail, along with life skills needed to obtain employment post high school
Assistant Store Manager
Vitamin World
Michigan City, IN
06.2014 - 11.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
B Clerk/Office Assistant
Indianapolis Public Schools
Indianapolis, IN
12.2004 - 08.2008
- Provided clerical support to A Secretary, teachers, and principals by completing necessary task as trained
- Greet, guide, and provide information to external visitors displaying high quality customer service at all times
- Completed clerical task such as filing, copying, and distributing mail. Order office supplies as needed
- Follow all new student enrollment procedures and send request for cumulative records/ withdraw students by pulling cumulative records in preparation to send to current school as trained
- Complete other task directed by A Secretary or principals upon request
Education
High School Diploma -
Michigan City High School
Michigan City, IN 08.1986 - 06.1989
Health Support
Ivy Tech Community College
Michigan City, IN 06.2015 - 12.2015
Skills
Inventory management
Employee scheduling
Staff training/development
Relationship building
Planning and Coordination
Multitasking Abilities
Timeline
Health Support
Ivy Tech Community College
06.2015 - 12.2015
Assistant Store Manager
Vitamin World
06.2014 - 11.2015
MCHS Bookstore Manager/Paraprofessional
MCAS
09.2009 - Current
B Clerk/Office Assistant
Indianapolis Public Schools
12.2004 - 08.2008
High School Diploma -
Michigan City High School
08.1986 - 06.1989