Tarra Meteye
Temple Terrace,FL
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies. Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Overview
11
11
years of professional experience
Work History
Customer Experience Administrator
Termonix
Tampa, FL
02.2013 - Current
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Provided general administrative support to staff members.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Responded promptly to customer complaints in a professional manner.
- Improved office organization by developing filing system and customer database protocols.
- Supported departmental activities by providing clerical assistance as needed.
- Developed spreadsheets to track project progress, budgets and other related data.
- Prepared reports on various projects for management review.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Associate of Science - Nursing
HCC
Tampa, FLSkills
- Information Management
- Staff Management
- Schedule Coordination
- Presentation Creation
Timeline
Customer Experience Administrator
Termonix
02.2013 - Current
Associate of Science - Nursing
HCC
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