Tarrah Cotter
Plattsmouth,Nebraska
Summary
Motivated and organized individual with a strong sense of independence. Seeking a campsite host position to utilize expertise in customer service, reservation systems, Microsoft Suite, point-of-sale systems, cash handling, conflict resolution, and CPR/First Aid Certification.
Overview
13
13
years of professional experience
Work History
Reception/Park Services
Bryce Valley Ranch RV & Horse Park
06.2024 - Current
- Private Owned RV Park
- Customer Service
- Inventory Management
- Janitorial Duties
- Propane Fill
- Landscaping
- ResNexus
SOAR Specialist
Community Alliance
09.2023 - 03.2024
- Assisting clients with obtaining Social Security Benefits
- Analytical Skills and Research
- Organization
- Excel
- Referrals
Business Relationship Expert
PayPal
11.2020 - 05.2023
- Assisting Customers with Business Development
- Providing General Customer Care
- Utilizing the ADDI Model to Develop a Curriculum
- Training and Development of New Hire Staff members
- Developing and implementing short-term goals for team members
- Maintain a schedule for team members in a classroom setting
- Building a Curriculum that will be used in a Global Setting
- LEAP LEX (Learning Experience Specialist) – Internship with Global Learning and Talent Development Team
Behavioral Health Technician Supervisor
Campus for Hope – Catholic Charities/CenterPointe
04.2014 - 10.2020
- Managing the day-to-day functioning of the milieu
- Maintaining electronic medical records for individuals in service
- Manage crisis response, and ensure protocols are followed
- Sourcing, recruiting, and hiring of new team member
- Orientation and development of new team members
- Developing and implementing short and long-term goals for team members
- Maintain a schedule for team members to maintain the required ratio
- Create procedures to ensure clear and consistent unit expectations
- Working with all levels of management to develop the organization and problem-solving
- Organization of daily functions and job duties to ensure all tasks are completed efficiently
- Leadership Academy – development of orientation process and onboarding structure
Barista
Starbucks
12.2018 - 12.2019
- Customer engagement and relationship building
- Managing a POS system
- Organization of daily functions and job duties to ensure all tasks are completed efficiently
Dietary Aid/Cook
Louisville Care Community
12.2011 - 04.2014
- Follow the dietary needs of the resident
- Ensure each resident received proper supplements
- Maintain kitchen cleanliness
- Provide additional help to team members
Education
Bachelor of Science - Psychology
Walden University
05.2015
Skills
- Interpersonal Communication
- Creative Decision Making
- Organization
- Leadership
- Problem-solving
- Workflow Development
- Policy Development and Implementation
- Self-Starter
- Microsoft Suite
Timeline
Reception/Park Services
Bryce Valley Ranch RV & Horse Park
06.2024 - Current
SOAR Specialist
Community Alliance
09.2023 - 03.2024
Business Relationship Expert
PayPal
11.2020 - 05.2023
Barista
Starbucks
12.2018 - 12.2019
Behavioral Health Technician Supervisor
Campus for Hope – Catholic Charities/CenterPointe
04.2014 - 10.2020
Dietary Aid/Cook
Louisville Care Community
12.2011 - 04.2014
Bachelor of Science - Psychology
Walden University
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