Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tarrah Smith

Hernando

Summary

Experienced Regional Manager with a proven track record in Property Management and Real Estate. Proficient in Customer Service, Sales, Marketing, Negotiation, Team Building, Accounting, Advertising, Analytics, and Budgeting (P&L). A strong business development professional known for managing multi-million-dollar communities and projects.

Overview

23
23
years of professional experience

Work History

District Community Manager

Sun Communities
08.2022 - Current
  • District Community Manager for two large (800+), manufactured home communities for residents aged 55 and older. Oversee all daily operations and team members within the communities. Develop budgets, all financials, P&Ls. Manage capital improvements, administrative activities, marketing, leasing, and home sales of new and pre-owned homes. Handle property maintenance, human resource management, and resident relations.

Realtor/Property Manager

1st Choice Realty & Associates
12.2012 - 12.2022
  • Assist clients with property sales and development. Prepare and interpret legal documents, including listings and sales contracts. Work with escrow companies, lenders, home inspectors, and pest controllers. Ensure that the terms and conditions of agreements are met. Develop and maintain positive relationships with clients. Coordinate property closings and oversee document signing. Conduct open houses and participate in various advertising and marketing efforts. Serve as the property manager for a portfolio of single-family homes. Work directly with the HOA on property needs, compliance, reporting new residents, maintenance issues, and any paint or landscape changes or violations. Attend HOA meetings as a representative for residents and owners to ensure compliance. Handle the collection of rents, notices, contracts, marketing, walkthrough inspections, and approvals as needed. Meet with new clients.

Regional Property Manager

RCMI
06.2019 - 07.2022
  • Regional Property Manager for 12 market communities (2,223 units) in El Dorado and Placer Counties, California. Provide overall management oversight for properties. Set performance expectations and hold the team accountable for meeting them. Prepare annual budgets for each property. Conduct property audits and site inspections. Review monthly operating statements and variance reports with on-site managers. Meet with asset management, owners, and vendors as required. Ensure full compliance with all policies and regulations. Manage and oversee capital improvement projects.

Senior Resident Manager/Compliance Manager

Bridge Housing, Foothill Farms Senior Apartments
08.2016 - 06.2019
  • Resident Manager for Foothill Farms Senior Apartments, an affordable housing community for seniors with 410 units. Lease up property to 100%. Process all applications, tax credit applications, recertifications, rents, three-day notices, evictions, and inspections. Manage maintenance staff and office staff, and order all supplies. Collaborate with outside vendors and contractors to ensure work meets Bridge standards. Review monthly rent rolls and budgets. Work daily with the service coordinator to meet the needs of all residents. Meet with residents to appropriately address their concerns. Meet with prospective residents to provide them with information about the property. Handle any issues and requests as they arise. Travel to other properties to assist with training, reports, and supervisory duties as needed. Serve as Compliance Manager for Northern California properties. Audit and review all files to ensure compliance with program requirements and inspections.

Community Manager

Mercy Housing, Mercy Village Folsom
02.2014 - 08.2016
  • Community Manager for Mercy Village Folsom, an affordable housing community consisting of 81 units. Process all applications, Tax Credit/HOME applications, recertifications, process rents, send 3-day notices, and handle evictions. Manage maintenance staff and order all supplies. Collaborate with outside vendors and contractors to ensure work is completed to Mercy standards. Review monthly rent rolls and maintain and reconcile the budget. Maintain a ten-year budget projection and plan all capital projects accordingly. Work with Resident Services daily to ensure that residents' needs are met. Meet with residents to ensure that their issues are addressed appropriately. Meet with prospective residents, provide them with information about the property, and give them a tour upon request. Address all issues and requests as they arise. Mentor new managers at other properties as requested by the Area Director.

Correctional Officer

California Department of Corrections, Folsom Prison
03.2003 - 01.2014
  • Ensured safety and security for the institution. Conducted cell and locker searches, body searches, and cell feeding. Provided coverage for all institutional housing units, dining halls, and yards. Responded to all alarms and emergencies and completed the necessary paperwork essential to the daily position. Managed report writing, daily logs, and visiting room procedures and escorts.

Education

High School Diploma -

El Dorado Office of Education
Placerville, CA

Bachelor of Arts - Business

Folsom Lake College
Folsom, CA
01.1999

Basic Correctional Officers Academy - undefined

California Department of Corrections
Galt, CA
01.2003

Skills

  • Certified real estate professional
  • NARPM membership
  • Regional property management expertise
  • On-site property management
  • Facility operations management
  • Affordable housing project experience
  • Team leadership experience
  • Client relationship management
  • Skilled in implementing sales strategies
  • Criminal justice experience
  • Report writing proficiency
  • Data visualization expertise
  • Contract management and invoice processing
  • Proficient in Microsoft Office Suite and property management software

Timeline

District Community Manager

Sun Communities
08.2022 - Current

Regional Property Manager

RCMI
06.2019 - 07.2022

Senior Resident Manager/Compliance Manager

Bridge Housing, Foothill Farms Senior Apartments
08.2016 - 06.2019

Community Manager

Mercy Housing, Mercy Village Folsom
02.2014 - 08.2016

Realtor/Property Manager

1st Choice Realty & Associates
12.2012 - 12.2022

Correctional Officer

California Department of Corrections, Folsom Prison
03.2003 - 01.2014

Basic Correctional Officers Academy - undefined

California Department of Corrections

High School Diploma -

El Dorado Office of Education

Bachelor of Arts - Business

Folsom Lake College